Senior QA Engineer

Team: IT

Location: India

Commitment: Full-time

Workplace Type: remote

Accountabilities:

• Own quality across multiple product features, validating both technical functionality and overall user experience.

• Design, execute, maintain, and continuously improve manual and automated test plans covering diverse product workflows.

• Perform functional, regression, exploratory, and release testing in a fast-paced product development environment.

• Test AI-powered conversational experiences, chat workflows, and generative outputs for accuracy, consistency, reliability, and safe user interactions.

• Evaluate LLM-generated responses for correctness, edge cases, potential bias, and user-friendliness.

• Validate AI-driven workflows and automation capabilities that support professional and team productivity.

• Perform API testing and help identify integration issues across interconnected services.

• Collaborate closely with software engineers and product managers to reproduce defects, investigate root causes, and support confident releases.

• Contribute to test automation frameworks and continuously improve QA methodologies, tools, and best practices.

• Identify opportunities to strengthen testing coverage and proactively address quality risks.

• Champion a quality-first mindset and contribute to building a strong quality culture as the product and organization scale.

Requirements:

• 3–7 years of professional QA or software testing experience, ideally involving cloud-native, SaaS, or AI-powered applications.

• Hands-on experience with manual and automated testing methodologies.

• Experience with API testing tools such as Postman, REST Assured, or comparable technologies.

• Direct experience testing AI-driven systems, including AI agents, conversational AI, LLM-powered features, or generative AI outputs.

• Understanding of AI evaluation and validation, particularly around accuracy, consistency, reliability, safety, and bias.

• Strong analytical and problem-solving abilities, especially when testing unpredictable or dynamic AI-driven workflows.

• Ability to develop thorough test scenarios, identify edge cases, and assess complex user journeys.

• Strong attention to detail and commitment to delivering reliable, high-quality products.

• Excellent collaboration and communication skills when working with engineering and product teams.

• Self-driven and proactive approach, with a strong sense of ownership and accountability.

• Comfortable working independently in a rapidly changing startup environment.

• Ability to balance speed of delivery with appropriate quality, risk management, and testing depth.

Benefits:

• Competitive compensation and benefits package.

• Fully remote work from anywhere in India.

• Flexible working hours designed to support work-life balance.

• Opportunities for professional development and career advancement.

• Comprehensive health and vision insurance.

• Generous paid time off and paid holidays.

• Supportive, collaborative culture focused on innovation and teamwork.

• Equity options providing an opportunity to share in the organization’s success.

• Opportunity to work on cutting-edge AI-powered products and advanced technologies.

• Meaningful ownership and influence within a rapidly growing product organization.