Senior Production Engineer

Team: IT

Location: Australia

Commitment: Full-time

Workplace Type: remote

Accountabilities

• Lead and support an engineering culture focused on shipping effectively while maintaining high standards for system stability, performance, security, and scalability.
• Manage and improve production infrastructure across public cloud environments, including AWS and GCP, through monitoring, alerting, investigation, and resolution of operational issues.
• Identify opportunities to automate repetitive operational and development tasks, reducing toil and creating scalable, efficient solutions.
• Serve as a technical point of contact during critical incidents, coordinating communication across teams and driving effective incident resolution.
• Analyze alert and incident trends, conduct root cause analysis, and implement structural improvements that prevent recurring issues.
• Execute production changes, security requests, deployments, and patching activities with a strong focus on reliability and risk management.
• Design, build, and maintain complex distributed systems, microservices, and self-healing infrastructure capable of operating at large scale.
• Partner with Product Management and Engineering leadership to align technical solutions, priorities, and execution with business and product roadmaps.
• Coach, mentor, and develop engineers while contributing to a culture of continuous learning and technical excellence.

Requirements

• 5+ years of professional experience in software engineering, DevOps, Site Reliability Engineering, or a closely related discipline, with experience operating production systems at internet scale.
• Strong background in system architecture, distributed systems, microservices, and self-healing infrastructure, with an understanding of efficient resource and network utilization.
• Advanced experience with Kubernetes and Docker for deploying and operating containerized workloads in public cloud environments.
• Strong programming and automation skills, preferably with Python and Go, as well as experience with object-oriented programming and scripting.
• In-depth knowledge of modern web-serving infrastructure, including Linux, Nginx and/or Apache, MySQL, PHP, and infrastructure automation tools.
• Hands-on experience with Infrastructure as Code and automation technologies such as Ansible and Terraform.
• Practical experience implementing observability solutions, including metrics, monitoring, logging, and alerting platforms such as Prometheus or EFK stacks.
• Strong analytical, troubleshooting, incident management, and root cause analysis capabilities.
• Ability to work collaboratively across technical and business teams and communicate complex technical topics effectively.
• Forward-thinking, proactive mindset with a strong interest in continuous learning and improving systems and engineering practices.

Benefits

• Competitive compensation appropriate to the Australian market and level of experience.
• Company stock options, providing employees with an ownership stake.
• Superannuation program.
• Employee Assistance Program.
• Supplemental maternity and paternity pay.
• Generous vacation allowance.
• One-time A$745 home office stipend.
• Company wellness days.
• Flexible work-from-home arrangements.
• Inclusive and diverse workplace focused on professional growth, collaboration, and continuous development.
• Opportunities to work with large-scale cloud infrastructure and complex distributed systems.