Senior Engineering Manager, Activation & Engagement

Team: IT

Location: Canada

Commitment: Full-time

Workplace Type: remote

Accountabilities:

The Senior Engineering Manager will own the strategy, execution, and technical evolution of a broad product engineering area. This role requires balancing business priorities, engineering excellence, operational reliability, and team development while collaborating with multiple stakeholders across the organization.

• Lead and develop an engineering team of 10–12 professionals, supporting career growth, performance management, hiring, and organizational development.
• Define and execute multi-quarter engineering strategies, roadmaps, and priorities across product initiatives, compliance requirements, marketplace needs, and technical foundations.
• Establish technical direction across mobile applications, backend services, operational systems, and engineering platforms.
• Partner with Product, Design, Data, Operations, Legal, Compliance, Marketing, and other teams to align priorities and drive effective decision-making.
• Build scalable, reliable systems by improving architecture, observability, incident response processes, testing practices, and operational ownership.
• Create strong engineering practices that improve velocity, code quality, and collaboration through modern development approaches and AI-assisted workflows.
• Navigate complex technical and business challenges, balancing innovation, delivery speed, reliability, and long-term maintainability.
• Foster a culture of accountability, continuous improvement, technical excellence, and collaborative problem-solving.

Requirements:

The ideal candidate is an experienced engineering leader with a strong background in software development, team management, and large-scale product engineering. You should be comfortable operating in complex environments where priorities evolve and collaboration across disciplines is essential.

• 8+ years of professional software engineering experience, including 5+ years managing engineering teams.
• Proven experience leading product engineering teams working across mobile applications, backend systems, and operationally critical platforms.
• Strong technical judgment in distributed systems, service ownership, reliability, observability, and production operations.
• Experience defining and delivering multi-quarter roadmaps while managing competing priorities and dependencies.
• Demonstrated ability to lead cross-functional initiatives involving product, design, compliance, operations, and technical stakeholders.
• Strong people leadership skills, including mentoring senior engineers, building high-performing teams, and supporting organizational change.
• Experience improving engineering efficiency through modern AI developer tools or AI-assisted engineering practices.
• Ability to operate effectively in ambiguous environments and translate complex challenges into clear strategies.
• Strong communication, collaboration, and decision-making skills.
• Preferred experience with marketplace platforms, onboarding and engagement systems, trust and safety solutions, or customer-facing products.
• Familiarity with technologies such as Ruby on Rails, Python, Golang, Postgres, Redis, AWS, or similar engineering environments is an asset.

Benefits:

• Remote work flexibility for candidates based in Ontario, Alberta, British Columbia, or Nova Scotia.
• Competitive base salary range of CA$229,000 – CA$241,500, depending on location, experience, and skills.
• Eligibility for equity grants and annual refresh opportunities.
• Comprehensive compensation and benefits package designed to support physical, mental, and financial wellbeing.
• Flexible work approach allowing employees to work from home, an office, or another suitable location.
• Opportunity to collaborate with talented teams while building products used at significant scale.
• Career growth opportunities within an innovative and fast-moving technology environment.
• Supportive workplace culture focused on inclusion, learning, and continuous improvement.