Senior Director, Business Intelligence

Team: IT

Location: US

Commitment: Full-time

Workplace Type: remote

Accountabilities:

• Set enterprise priorities for operational reporting, dashboards, analytics, and automation, ensuring stakeholders have trusted, decision-ready information.
• Lead business intelligence and analytics initiatives that generate actionable insights for Operations, Product, and executive leadership rather than simply delivering reports.
• Identify and drive business process automation opportunities, including the practical application of AI and machine learning where they can improve speed, accuracy, efficiency, or cost.
• Translate ambiguous and complex business priorities into clear, actionable data and technology requirements that platform and technology teams can effectively execute.
• Serve as the primary business-side partner to Data, Product, and Technology teams, owning requirements definition, prioritization, and business validation of delivered solutions.
• Influence long-term data strategy by bringing operational priorities and real-world business context into platform and architecture planning.
• Build and maintain a prioritized roadmap of reporting, analytics, and automation initiatives based on operational impact and business value.
• Represent business needs in technology governance and planning forums where data and automation investment priorities are established.
• Establish clear accountability between business-facing priorities and technical platform ownership, ensuring close partnership without overlapping responsibilities.
• Ensure reporting and automation initiatives are tied to measurable operational decisions and outcomes, with requirements clear enough to minimize rework and accelerate delivery.

Requirements:

• 12+ years of progressive experience in business intelligence, analytics, business transformation, or a related field, including significant enterprise or cross-functional experience.
• Demonstrated success setting organizational-level data and automation priorities rather than simply executing requirements established by others.
• Proven ability to transform ambiguous, cross-functional business challenges into clear, buildable data and automation requirements.
• Experience operating as a senior strategic peer to Technology or Data Platform organizations, influencing data strategy and priorities without directly owning engineering or architecture.
• Strong track record of identifying and delivering business process automation at scale, including applying AI or machine learning to operational use cases.
• Executive-level communication, stakeholder management, and influence skills, with the ability to establish, communicate, and defend priorities with senior Operations, Product, and Technology leaders.
• Experience establishing or scaling an enterprise BI or analytics capability from a business-owned perspective is preferred.
• Familiarity with modern data platform concepts, including cloud data warehousing, self-service BI tools, and workflow automation platforms, with sufficient knowledge to define strong requirements without requiring engineering-level expertise.
• Experience working in post-merger or integration environments where operating models, responsibilities, and ownership boundaries are evolving is a plus.
• Experience in healthcare technology, SaaS, or BPaaS is preferred.
• Strong ability to collaborate across multiple teams and time zones in a distributed work environment.

Benefits:

• Annual US base salary of $205,000 – $222,000.
• Fully remote position within the United States.
• Full-time, permanent employment.
• Opportunity to shape enterprise-wide reporting, analytics, automation, and data strategy priorities.
• Strategic partnership with senior Operations, Product, and Technology leadership.
• Opportunity to drive AI-enabled process improvements and measurable operational transformation.
• Work within a distributed environment spanning multiple time zones.
• Additional travel may be required depending on business needs.
• Source job description does not specify healthcare, retirement, paid time off, or other additional benefits.