Salesforce Technical Architect, AI and Agentforce

Team: IT

Location: Canada

Commitment: Full-time

Workplace Type: remote

Accountabilities

• Own the technical architecture and solution design for Salesforce projects centered on Agentforce and related AI technologies.

• Translate client business requirements into scalable, secure, and well-architected technical solutions.

• Design agentic solutions, including topics, instructions, actions, automation, code, deployment approaches, and supporting data structures.

• Explore the capabilities and limitations of Agentforce and identify innovative approaches that can generate measurable business value.

• Collaborate with customers, project managers, solution architects, developers, and UX designers throughout the project lifecycle.

• Oversee and contribute to technical activities from initial discovery and solution design through development, testing, deployment, and delivery.

• Establish effective approaches for ingesting and managing Salesforce data at scale to support agentic applications.

• Stay current with Salesforce product releases, Agentforce capabilities, generative AI developments, and technologies such as Anthropic Claude.

• Develop and promote technical best practices for Salesforce development, AI implementation, data management, and solution architecture.

• Contribute reusable technical assets, frameworks, and patterns that improve delivery speed, quality, and consistency.

• Participate in client discovery sessions and technical design discussions, guiding stakeholders toward appropriate solution options.

• Support the broader technical team by sharing expertise, evaluating emerging technologies, and helping solve complex implementation challenges.

Requirements

• 6+ years of professional experience in application or software development.

• 4+ years of hands-on Salesforce development experience.

• Bachelor’s or Master’s degree in Computer Science, Software Engineering, or a related discipline.

• Strong proficiency in Apex and JavaScript, with exposure to modern programming languages such as Python, Java, or C#.

• Hands-on experience with Salesforce technologies including Flows, Lightning Web Components, and/or Visualforce.

• Solid understanding of front-end web development concepts, including HTML and CSS.

• Experience working with source control, branching strategies, pull requests, and collaborative development workflows.

• Familiarity with CI/CD solutions, DevOps principles, and modern software delivery practices.

• Strong communication skills, with the ability to explain complex technical concepts clearly to both technical and non-technical audiences.

• Demonstrated ability to lead technical discovery sessions and solution-design conversations independently.

• Experience serving as a lead developer or architect on Salesforce projects is highly relevant.

• Hands-on experience with Agentforce, agentic AI systems, generative AI, prompt engineering, or AI-enabled applications is strongly valued.

• Familiarity with Salesforce Data 360 and Agentforce configuration and development is an asset.

• Additional Salesforce certifications are a plus, particularly Platform Developer II or Agentforce Specialist certifications.

• Ability to work collaboratively while taking ownership of technical decisions and delivering solutions in a fast-moving environment.

• Ability and willingness to travel when required, with certain roles involving travel of up to approximately 25%.

Benefits

• Salary: Compensation details are determined by the hiring organization based on experience and qualifications.

• Remote work: Remote position available to candidates located in Alberta, British Columbia, or Ontario.

• Flexibility: A trust-based work environment designed to accommodate personal commitments while maintaining strong delivery standards.

• Technical innovation: Opportunity to work with Agentforce, generative AI, Salesforce, automation, and emerging intelligent-agent technologies.

• Career development: Exposure to complex enterprise projects and opportunities to deepen expertise across Salesforce and AI.

• Collaboration: Work alongside experienced technical professionals across architecture, development, UX, project management, and AI.

• Leadership exposure: Opportunities to contribute to technical direction, client discussions, solution design, and reusable engineering practices.

• Team culture: A collaborative environment that encourages feedback, knowledge sharing, connection, and recognition of team achievements.

• Professional growth: Access to an environment focused on continuous learning and keeping pace with rapidly evolving technology.