Retail Production Designer

Team: Design

Location: Canada

Commitment: Full-time

Workplace Type: remote

Accountabilities

• Own technical production for retail and packaging assets, including dielines, print-ready artwork, specifications, and production files.
• Adapt approved creative concepts across different retailers, sizes, formats, SKUs, and technical requirements while identifying and resolving layout or production issues before printing.
• Build and maintain organized production systems, including templates, specifications, file structures, naming conventions, and tracking processes that support speed and accuracy.
• Collaborate closely with print vendors and production partners on materials, tolerances, printing methods, and technical requirements.
• Serve as a key production resource for designers and cross-functional stakeholders, answering technical questions, resolving issues, and keeping projects moving.
• Provide production support for retail and direct-to-consumer packaging initiatives as needed.
• Establish and maintain quality-control processes that identify alignment, copy, structural, color, and other production issues before assets reach shelves.
• Manage high-volume production workflows while maintaining exceptional attention to detail and meeting tight deadlines.
• Apply sound judgment when specifications or vendor constraints create challenges, proactively identifying practical alternatives rather than simply escalating problems.

Requirements

• 3+ years of experience as a Production Artist, Production Designer, or similar role within packaging, print, retail, visual merchandising, or a related environment.
• Strong proficiency in Adobe Creative Suite, particularly Illustrator, InDesign, and Photoshop.
• Demonstrated experience managing high-volume production across multiple SKUs, formats, retailers, and versions with a high degree of accuracy.
• Strong understanding of print production, including layout, typography, spacing, hierarchy, and technical file preparation.
• Exceptional proofreading and quality-control skills, with an ability to identify subtle alignment, copy, structural, and formatting discrepancies.
• Understanding of color management techniques and maintaining consistent color reproduction during print production.
• Experience working directly with print vendors is highly valuable, with familiarity with flexographic, digital, offset, or lithographic printing considered an advantage.
• Clear and effective communication skills when working with designers, vendors, printers, and cross-functional teams.
• Strong ownership, organization, and problem-solving abilities, with the ability to ask questions, investigate issues, and develop solutions independently.
• Ability to work quickly and accurately under tight timelines without sacrificing production quality.
• Familiarity with Figma and 3D rendering tools such as SketchUp is a plus.
• A proactive, curious, and collaborative approach, with a willingness to continuously improve production processes and systems.

Benefits

• Base salary of $100,000–$115,000, plus bonus, depending on experience.
• Competitive total compensation designed around market data, role scope, company stage, industry, and location.
• Comprehensive benefits coverage supporting employees and their families.
• Generous paid time off designed to support wellness and work-life balance.
• Free product subscriptions.
• Additional health and well-being focused perks.
• Fully remote work environment with a high-trust culture.
• Opportunities for professional growth and meaningful impact within a rapidly scaling retail and consumer environment.
• Regular company off-sites held twice a year to strengthen collaboration and team connections.
• A culture focused on high standards, ownership, urgency, continuous improvement, and measurable impact.
• Opportunities to use modern tools, including AI, to improve productivity and streamline workflows.