QA Engineer — Shopify Platform (Weekday Rotation)

Team: IT

Location: Australia

Commitment: Contract

Workplace Type: remote

Accountabilities

• Monitor the live Shopify storefront throughout the assigned shift, identifying functional bugs, broken experiences, visual regressions, and other issues that could affect customers.
• Validate deployments, theme updates, Liquid template changes, and third-party app integrations before and after release, including performing smoke tests following production deployments.
• Execute end-to-end manual and automated regression testing across desktop and mobile experiences, covering checkout, subscriptions, subscription disclosures, discount codes, and payment processing.
• Write and maintain structured test cases while performing cross-browser and cross-device validation using tools such as BrowserStack.
• Triage and document defects in ClickUp and GitHub Issues with clear reproduction steps, supporting screenshots or videos, severity classifications, and relevant technical context.
• Collaborate directly with developers through GitHub issues and pull-request review comments, helping identify potential root causes and validating fixes.
• Perform targeted checks of third-party Shopify applications to identify conflicts or unexpected behavior and escalate customer-facing or revenue-impacting incidents according to established on-call procedures.
• Prepare thorough shift handoff notes at the beginning and end of each coverage window so open issues, risks, and priorities are communicated clearly between teams.
• Respond promptly to automated uptime and platform alerts and maintain reliable coverage throughout the assigned Monday–Friday EST schedule.

Requirements:

• 5+ years of professional experience in QA, software testing, or a closely related discipline, ideally within a fast-paced agency, e-commerce business, or high-growth direct-to-consumer environment.
• Strong hands-on knowledge of the Shopify ecosystem, including Shopify Admin, themes, apps, metafields, and storefront architecture.
• Proficiency with Shopify Liquid and the ability to read and understand template logic to investigate defects and identify potential causes.
• Practical experience working with GitHub, including branches, pull requests, diffs, issue tracking, and code-review discussions.
• Solid understanding of HTML, CSS, and JavaScript, with enough technical depth to investigate storefront issues and communicate effectively with developers.
• Experience writing structured manual test cases, conducting regression testing, triaging defects, assigning severity, and validating issues across browsers and devices.
• Excellent written and spoken English, with the ability to communicate clearly through asynchronous bug reports, handoff documentation, and developer discussions.
• Strong attention to detail and a rigorous approach to quality, particularly when testing customer-facing and revenue-critical commerce flows.
• Ability to work independently during evening or overnight hours with minimal supervision, while proactively communicating risks, blockers, and incidents.
• Experience with subscription commerce platforms such as Recharge, Skio, or Loop is a plus.
• Familiarity with automated testing frameworks such as Playwright, Cypress, or Selenium is advantageous.
• Experience with Shopify's theme editor and Online Store 2.0 sections and blocks is beneficial.
• Exposure to conversion-rate optimization, Core Web Vitals, site-speed monitoring, GA4, or Shopify Analytics is a plus.

Benefits:

• Full-time contract position with a standard 30-day trial period before permanent confirmation.
• Choice of a consistent Monday–Friday weekday rotation: 5:00 PM–1:00 AM EST or 1:00 AM–9:00 AM EST.
• Opportunity to work in a dedicated QA function providing continuous coverage for a Shopify commerce platform.
• High level of ownership and autonomy, with the opportunity to directly influence storefront reliability, customer experience, and revenue protection.
• Direct collaboration with senior developers and clear escalation paths for production issues.
• Structured shift handoffs and asynchronous workflows designed to support continuous operations across coverage windows.
• Exposure to Shopify, subscription commerce, third-party integrations, release validation, and both manual and automated QA practices.
• Performance-focused environment centered on rapid experimentation, continuous improvement, and disciplined execution.
• Inclusive and equal-opportunity working environment where qualified candidates are considered based on their skills and experience.
• Developer-led production releases, with QA responsible for identifying, documenting, and escalating issues before or after deployment.