QA Analyst II

Team: Analyst

Location: Canada

Commitment: Full-time

Workplace Type: remote

Accountabilities:

• Plan and coordinate testing activities as part of iteration and release planning.
• Define and execute manual functional, regression, exploratory, compatibility, integration, and requirements-based testing.
• Perform system-level testing to validate product behavior, business logic, usability, and user interfaces.
• Conduct compatibility testing across browsers, Jira, Confluence, and relevant plugins and integrations.
• Create and maintain structured testing checklists to support consistent and efficient quality validation.
• Perform exploratory testing to identify unexpected behaviors, edge cases, and potential product risks.
• Investigate, document, and triage defects, providing clear information to support efficient resolution.
• Contribute to performance and security testing activities when required.
• Validate web application behavior, including HTTP request concepts such as GET and POST.
• Collaborate closely with product managers, designers, software developers, other QA engineers, and technical writers.
• Participate actively in agile planning, prioritization, and release activities.
• Help maintain a high standard of product quality while supporting rapid and frequent software releases.
• Contribute to a culture where quality is shared across the entire engineering and product organization.

Requirements:

• At least 4 years of professional software testing or QA experience.
• Solid hands-on experience planning and executing manual functional, regression, and exploratory testing.
• Experience creating and maintaining testing checklists.
• Strong experience testing web applications, including business logic, usability, and UI behavior.
• Understanding of HTTP fundamentals, including the distinction between GET and POST requests.
• Basic knowledge of web application security concepts, including cross-site scripting (XSS).
• Understanding of software development lifecycles and common software development methodologies.
• Experience working with Jira and Confluence.
• Strong analytical and investigative skills, with the ability to identify, reproduce, and communicate defects clearly.
• Ability to prioritize testing activities and make sound quality decisions in a fast-paced environment.
• Strong written and verbal communication skills and the ability to collaborate effectively with cross-functional teams.
• Comfortable working in an agile environment where priorities can evolve quickly.
• ISTQB certification is considered an asset.
• Experience with Jira administration is considered an asset.
• Experience with agile software development methodologies is an asset.
• Experience using mind-mapping techniques is an asset.
• Experience with performance testing is an asset.
• Experience with security testing is an asset.
• Ability to work effectively in a remote-first environment and collaborate with distributed teams.

Benefits:

• Remote-first work environment.
• Unlimited vacation in most eligible locations.
• Comprehensive health, dental, and vision benefits.
• Savings plan.
• Training and professional development reimbursement.
• Work-from-home reimbursement.
• Opportunities to attend conferences, courses, and mentorship programs.
• Diverse and dynamic teams working on challenging, impactful projects.
• Opportunity to directly influence enterprise productivity software and product quality.
• Social activities and opportunities to connect with colleagues both virtually and in person.
• Optional in-person team meetups.
• Opportunities to travel to international offices.
• Employee referral program.
• Inclusive and collaborative workplace culture focused on innovation and continuous learning.