Program Manager National Networks

Team: Project Management

Location: US

Commitment: Full-time

Workplace Type: remote

Accountabilities:

• Establish and maintain integrated program workplans covering provider network initiatives such as network expansion, contracting, onboarding, and provider lifecycle optimization.
• Facilitate recurring program cadences, including weekly status meetings, risk reviews, leadership updates, and governance sessions.
• Track milestones, deliverables, dependencies, and commitments while driving accountability across cross-functional teams.
• Develop and maintain a centralized risk and issue management framework, proactively identifying blockers, interdependencies, and mitigation actions.
• Ensure risks, issues, decisions, and dependencies are clearly communicated to the appropriate stakeholders and resolved in a timely manner.
• Prepare concise, executive-ready weekly summaries covering progress against plan, key risks, mitigation strategies, upcoming milestones, and decisions required.
• Synthesize complex program information into actionable insights for senior leadership and governance forums.
• Build and maintain standardized templates, reporting tools, and processes to promote consistency and transparency across initiatives.
• Support executive leadership presentations and updates for senior management and governance forums.
• Serve as a cross-functional liaison between Network Development & Contracting, Provider Operations, Data & Analytics, IT, and system configuration teams.
• Ensure alignment between enterprise-level strategy and market-level execution, creating clarity around roles, responsibilities, handoffs, and ownership.
• Lead large, cross-functional project teams involving 20+ core members and multiple external vendors.
• Manage complex, multimillion-dollar programs while maintaining focus on scope, budget, schedule, quality, and stakeholder expectations.
• Promote and utilize AI-enabled tools to improve project planning, execution, reporting, risk management, stakeholder communications, and decision-making.
• Apply structured project and program management methodologies to drive timely execution and continuous improvement.
• Perform other related duties and support strategic initiatives as needed.

Requirements:

• Bachelor’s degree in Project Management, Business, Computer Science, or a related field required; equivalent relevant experience may be considered in lieu of education.
• Master’s degree in a related discipline preferred.
• At least 5 years of project management experience, with 4+ years of experience in provider network development, contracting, or provider lifecycle management preferred.
• Strong experience in the healthcare payer industry, with knowledge of Medicaid and Medicare.
• PMP or equivalent project management certification or training required; PgMP certification preferred.
• Deep understanding of project management processes, methodologies, tools, and development lifecycles, ideally including Agile approaches.
• Demonstrated ability to lead complex, multimillion-dollar programs involving large cross-functional teams and multiple vendors.
• Advanced proficiency with Microsoft Office tools, including Project, Word, PowerPoint, Excel, Visio, Teams, and Outlook.
• Experience working with project and program management software.
• Excellent analytical, reporting, critical-thinking, decision-making, and problem-solving capabilities.
• Exceptional communication, relationship-building, stakeholder-management, and active-listening skills.
• Ability to influence stakeholders at all organizational levels, gain consensus, and establish effective approaches to complex challenges.
• Strong organizational skills with the ability to prioritize competing workstreams and deliver projects on time, within budget, and according to stakeholder expectations.
• A strong sense of urgency, accountability, customer service orientation, and commitment to execution.
• Ability to work effectively in a complex, collaborative, and continuously evolving environment.
• Demonstrated ability to use emerging and AI-enabled technologies to improve program efficiency and outcomes.

Benefits:

• Salary range: $113,000–$197,700 USD annually.
• Potential eligibility for a performance-based bonus tied to organizational and individual results.
• Comprehensive total rewards package supporting employees’ overall well-being.
• Fully remote work environment.
• Opportunities to work on high-impact national provider network and healthcare initiatives.
• Professional development and opportunities to strengthen program, healthcare, and leadership expertise.
• Collaborative environment focused on partnership, execution, continuous improvement, and professional excellence.
• Travel is not typically required.
• Flexible working environment designed to support effective collaboration across distributed teams.