Program Exec, Strategic Accounts

Team: Account Executive

Location: US

Commitment: Full-time

Workplace Type: remote

Accountabilities:

The Program Executive will act as the enterprise-level leader responsible for successful execution of strategic programs, customer relationships, and operational excellence. This role requires strong business judgment, exceptional communication skills, and the ability to manage complex initiatives across multiple stakeholders.

• Serve as the primary executive point of contact and trusted advisor for a strategic, high-value customer account.
• Build and maintain strong relationships with senior customer stakeholders, ensuring alignment on priorities, expectations, and business outcomes.
• Represent customer needs internally while maintaining accountability, execution discipline, and delivery standards.
• Lead executive-level communications, including program reviews, performance updates, issue resolution, and strategic discussions.
• Own end-to-end execution of multiple concurrent programs across geographically distributed locations.
• Manage program scope, budgets, timelines, risks, and contractual commitments across all workstreams.
• Coordinate efforts across project managers, site leaders, engineers, consultants, and operational teams to ensure consistent delivery.
• Provide leadership within a matrixed organization by setting priorities, driving accountability, and enabling collaboration.
• Mentor and develop project and delivery leaders while promoting a culture of ownership, transparency, and continuous improvement.
• Partner with sales, engineering, and delivery teams to ensure successful transitions from solution design through implementation.
• Drive risk mitigation, operational improvements, cost optimization, and value creation throughout program execution.
• Provide strategic guidance and industry expertise related to automation, supply chain transformation, and large-scale implementations.

Requirements:

The ideal candidate is an experienced program leader with a strong background in managing complex enterprise initiatives, customer relationships, and cross-functional teams. They should demonstrate strong leadership, financial acumen, and the ability to deliver results in fast-paced environments.

• Bachelor’s or Master’s degree or equivalent international education.
• 10+ years of experience in program management, project delivery, supply chain transformation, automation leadership, or related fields.
• Proven experience leading large-scale, complex, multi-site programs with significant business impact.
• Demonstrated success managing multiple concurrent projects and geographically distributed teams.
• Strong executive presence with the ability to communicate effectively with senior-level stakeholders.
• Exceptional relationship management and customer-facing leadership skills.
• Advanced business acumen with experience managing budgets, forecasts, margins, risks, and financial performance.
• Strong problem-solving skills with the ability to navigate ambiguity and make strategic decisions.
• Experience leading matrixed teams and influencing stakeholders without direct authority.
• Expertise with project management methodologies, tools, and Microsoft Office Suite.
• Experience with automation, material handling, robotics, warehouse systems, or supply chain transformation initiatives is preferred.
• PMP® certification is preferred.
• Ability and willingness to travel regularly to customer and operational sites.

Benefits:

• Competitive compensation package based on experience and qualifications.
• Fully remote work opportunity with travel requirements aligned to customer and project needs.
• Opportunity to lead highly strategic, enterprise-scale transformation programs.
• Exposure to advanced automation, intelligent software, and supply chain innovation.
• Collaborative environment focused on teamwork, diversity, and professional growth.
• Opportunity to influence major customer outcomes and business transformation initiatives.
• Professional development opportunities and the ability to grow within a global organization.