Program Delivery Manager - Supply Chain Consulting

Team: Project Management

Location: US

Commitment: Full-time

Workplace Type: remote

Accountabilities:

• Coordinate resource requests across multiple consulting engagements, matching project requirements with available skills, certifications, locations, and capacity.
• Maintain visibility into delivery demand, resource gaps, utilization, mobilization risks, and emerging capacity constraints.
• Develop mobilization plans, project schedules, dependency trackers, and other operational tools to support effective project delivery.
• Apply structured project governance practices, including risk, issue, action, dependency, and performance tracking.
• Monitor project health, resource utilization, delivery performance, and key operational indicators, providing clear updates to leadership and governance forums.
• Resolve resource conflicts, scheduling challenges, project dependencies, and other delivery issues by coordinating stakeholders across consulting, operations, and external partner teams.
• Identify opportunities to improve planning, resource allocation, delivery efficiency, and operational processes.
• Contribute to resource planning tools, skills inventories, dashboards, reporting frameworks, and delivery best practices.
• Identify capability gaps and support initiatives designed to strengthen overall delivery operations and consulting capacity.
• Collaborate with Practice Directors, consultants, technical specialists, regional teams, and other stakeholders to ensure engagements are appropriately staffed and effectively mobilized.
• Support the ongoing development and improvement of global delivery and operations capabilities.

Requirements:

• Bachelor’s degree or equivalent professional experience.
• Demonstrated experience in project delivery, program management, consulting operations, service delivery, resource management, or a related field.
• Strong capabilities in project governance, resource planning, stakeholder management, and operational problem-solving.
• Proven ability to manage multiple projects, priorities, and deadlines within a fast-paced environment.
• Strong organizational, analytical, communication, and coordination skills.
• Proficiency with Microsoft 365 tools, particularly Teams, Excel, and project planning applications.
• Ability to work collaboratively across functions, regions, and levels of seniority while building strong stakeholder relationships.
• Experience in supply chain, sustainability, risk, assurance, audit, or consulting environments is advantageous.
• Experience with dashboards, capacity planning, operational reporting, or resource management platforms is a plus.
• PMP, PRINCE2, Agile, Lean Six Sigma, or a comparable project/program management certification is preferred.
• Familiarity with AI-enabled tools that can improve planning, reporting, resource management, or operational efficiency is beneficial.
• Comfortable working independently in a remote environment while maintaining strong accountability, responsiveness, and attention to detail.
• Willingness and ability to travel occasionally, generally less than 10%, depending on client and business requirements.

Benefits:

• Competitive annual salary range of $102,000–$127,500, with actual compensation based on experience, education, location, competencies, and other business factors.
• Full-time, permanent employment.
• Remote working opportunity within the United States.
• Flexible working hours.
• 20 days of annual leave plus bank holidays.
• Medical, dental, vision, and life insurance.
• 401(k) with company contribution.
• Short-term and long-term disability coverage.
• Maternal leave and paid parental leave.
• Paid bereavement leave.
• Ongoing learning, training, and professional development opportunities.
• Flexible benefits that can be tailored to individual lifestyle needs.
• Opportunity to work in an international, purpose-led environment supporting clients across industries and global markets.
• Occasional travel opportunities based on client and business needs.