Product Manager, Self Managed Service

Team: Product

Location: US

Commitment: Full-time

Workplace Type: remote

Accountabilities

• Define and execute the product vision, strategy, and roadmap for self-managed platform services, ensuring alignment with customer needs and business objectives.
• Own the customer experience for deployment and operation across Kubernetes, Helm, container platforms, on-premises, bare-metal, and air-gapped environments.
• Gather, evaluate, and prioritize feedback from customers, partners, internal stakeholders, and the community to guide product improvements and innovation.
• Manage and prioritize feature requests, product backlogs, and strategic initiatives to maximize customer value and product adoption.
• Collaborate closely with Engineering, Product Marketing, Customer Success, Documentation, Pre-Sales, and Solution Architecture teams to deliver enterprise-ready solutions.
• Monitor market trends, customer demand, and the competitive landscape to identify new opportunities and inform product direction.
• Ensure development teams remain focused on the highest-priority initiatives while continuously improving deployment simplicity, scalability, and operational excellence.

Requirements

• Proven experience as a Product Manager working with enterprise software or platform products.
• Experience managing products available in both SaaS and self-managed/on-premises deployment models.
• Strong understanding of enterprise infrastructure technologies, including Kubernetes, containerized environments, and modern deployment practices.
• Ability and willingness to work hands-on with technical products and understand customer deployment challenges.
• Experience collaborating with cross-functional teams throughout the product lifecycle.
• Strong analytical, prioritization, stakeholder management, and communication skills.
• Knowledge of enterprise customer requirements, including security, scalability, governance, and operational reliability.
• Experience working with banking, financial services, or insurance technology platforms is considered an asset.

Benefits

• Competitive salary ranging from CAD $152,700 to CAD $251,200, based on experience, skills, and location.
• Virtual Stock Option Plan (VSOP), where applicable.
• Fully remote and flexible work environment with home office budget, coworking support, and flexible paid time off.
• Annual company kickoffs, team offsites, local meetups, and connection budgets to foster collaboration.
• Comprehensive healthcare and wellbeing benefits, including mental health support and lifestyle spending allowance.
• Retirement and pension plans, plus life and disability insurance where applicable.
• Annual professional development budget of up to $1,000 for courses, certifications, books, and learning resources.
• Inclusive, global workplace committed to diversity, collaboration, and continuous career growth.