Product Engineering Manager, Salesforce

Team: IT

Location: India

Commitment: Full-time

Workplace Type: remote

Accountabilities

• Oversee the technical development of new and existing Salesforce products, assets, and implementation tools.

• Provide technical leadership and people management for engineering resources, supporting team performance, development, and delivery.

• Drive strategic architectural decisions across the product portfolio, including technical design, packaging, scalability, and DevOps considerations.

• Lead hands-on solution design, proof-of-concept development, implementation, testing, and deployment.

• Guide engineering teams in using Salesforce technologies such as Agentforce, Lightning Web Components, Flow, Console, and Apex.

• Leverage AI development tools such as Claude and Codex to support efficient and effective engineering practices.

• Participate throughout the complete software development lifecycle, from ideation and planning through development, deployment, and ongoing product success.

• Collaborate with product owners, product engineering leads, and developers to evaluate market demand, prioritize work, and refine product requirements.

• Translate business and customer needs into scalable, value-driven technical solutions.

• Support continuous improvement of engineering practices, technical standards, and product development processes.

Requirements

• 8+ years of hands-on Salesforce experience, with a strong understanding of Salesforce architecture, capabilities, and technical constraints.

• Demonstrated experience managing technical teams or engineering resources.

• Experience with Salesforce Agentforce solutions and a strong interest in AI-enabled technologies.

• Strong understanding of object-oriented programming principles and software design patterns.

• Bachelor’s degree in Computer Science, Software Engineering, or an equivalent technical discipline.

• Experience integrating Salesforce with external systems and technologies.

• Strong analytical and problem-solving abilities, with the capacity to frame solutions in both business and technical terms.

• Excellent communication and stakeholder-management skills, with the ability to collaborate effectively in a team-oriented environment.

• Experience with Salesforce managed packages and AppExchange submissions is an advantage.

• Familiarity with HTML, CSS, JavaScript, and responsive web development is desirable.

• Experience with digital channels, contact center applications, Service Cloud, or Service Cloud Voice is a plus.

• Experience with AWS development is beneficial.

• Comfortable working with emerging AI development tools and adapting to new technologies and engineering practices.

Benefits

• Remote work opportunity for candidates based in Bangalore, Hyderabad, Pune, or Delhi.

• Flexible work culture focused on outcomes and trust rather than rigid working hours.

• Opportunity to work with Salesforce, Agentforce, generative AI, and other emerging technologies.

• Exposure to innovative product engineering initiatives and complex Salesforce solutions.

• Collaborative environment with opportunities to work closely with product, engineering, and technical leadership teams.

• Opportunity to contribute to strategic products, reusable assets, and tools used in Salesforce implementation services.

• Potential travel of up to 25%, depending on project and role requirements.

• Inclusive workplace with employment decisions based on qualifications and applicable legal requirements.