Product Analytics Coordinator

Team: Analyst

Location: Mexico

Commitment: Full-time

Workplace Type: remote

Accountabilities

• Track and analyze how users navigate and interact with digital applications and websites.
• Support the definition and monitoring of key performance indicators (KPIs), conversion funnels, engagement metrics, and other product performance measures.
• Create and maintain dashboards and reports that clearly communicate user behavior, retention, and product performance.
• Transform raw data into useful insights that help product teams improve features, identify issues, and make informed decisions.
• Analyze user behavior and product usage patterns to identify trends, opportunities, and potential areas for optimization.
• Develop product impact metrics that connect user activity and product adoption with revenue and broader business performance.
• Collaborate with product and other multidisciplinary teams to understand analytical needs and provide relevant, reliable data.
• Help ensure that reporting and analysis are based on accurate, clean, and consistently defined data.
• Communicate analytical findings clearly to both technical and non-technical stakeholders.

Requirements:

• Bachelor’s degree completed in Mathematics, Actuarial Science, Statistics, Economics, Data Science, or a related quantitative field.
• Strong SQL skills, including the ability to write basic and advanced queries to extract, transform, and analyze data.
• Experience working with databases such as PostgreSQL, BigQuery, or Snowflake is preferred.
• Ability to identify and resolve data quality issues, including duplicate, missing, inconsistent, or inaccurate records.
• Experience creating and integrating reports and dashboards using Data Studio or Looker Studio.
• Advanced Excel and Google Sheets skills, including pivot tables, VLOOKUP/XLOOKUP, advanced formulas, and other analytical tools.
• Strong analytical and problem-solving abilities, with the capacity to identify patterns and translate data into actionable insights.
• Ability to understand product metrics, user behavior, conversion funnels, retention, and business impact.
• Excellent communication skills, with the ability to present findings and explain technical information clearly to different audiences.
• Collaborative mindset and ability to work effectively with multidisciplinary teams, receive feedback, and adapt to changing priorities.
• High motivation to learn, develop new analytical capabilities, and grow professionally.

Benefits:

• Opportunity to contribute to a regional mission focused on simplifying logistics for businesses across Latin America.
• Competitive and negotiable salary based on experience, skills, and performance throughout the hiring process.
• 100% remote work arrangement within Mexico.
• Monday to Friday schedule, 9:00 AM to 7:00 PM CST (Mexico).
• Professional growth and career development opportunities.
• Dynamic, ambitious, and multicultural working environment.
• Opportunity to develop hands-on expertise in product analytics, data visualization, SQL, and business intelligence.
• Direct opportunity to use data to influence product decisions and measurable business outcomes.