Private Cloud Engineer III

Team: IT

Location: US

Commitment: Full-time

Workplace Type: remote

Accountabilities

The Private Cloud Engineer III will oversee the administration, optimization, and continuous improvement of private cloud infrastructure while serving as a technical leader for virtualization and storage platforms. This role requires ownership of complex systems, proactive problem-solving, and collaboration across technical and customer-facing teams.

• Support, manage, monitor, and optimize cloud, virtualization, and storage infrastructure to maintain high performance, availability, scalability, and security.
• Act as a senior technical authority for VMware, storage, and cloud platforms, providing advanced troubleshooting, performance tuning, and root cause analysis.
• Serve as an escalation point for complex infrastructure issues, leading incident response, post-mortem reviews, and resolution efforts.
• Lead, mentor, and support engineers by promoting technical excellence, knowledge sharing, and effective operational practices.
• Manage complex infrastructure projects in collaboration with Architecture, Engineering, Product, and Operations teams.
• Design, implement, and maintain best practices, technical standards, procedures, and operational documentation.
• Partner with customers and internal stakeholders to identify recurring issues, recommend solutions, and improve service quality.
• Monitor alerts, service requests, and incidents while maintaining clear communication throughout resolution processes.
• Participate in on-call rotations and provide after-hours support when required.
• Drive automation initiatives using scripting and infrastructure-as-code approaches to improve operational efficiency.
• Evaluate emerging virtualization, cloud, and storage technologies and recommend solutions aligned with business objectives.
• Maintain technical documentation, including runbooks, knowledge articles, architecture diagrams, and operational procedures.
• Support strategic initiatives while delivering high-quality internal and external customer service.

Requirements

The ideal candidate will have extensive experience managing enterprise infrastructure environments, strong virtualization expertise, and proven leadership capabilities in complex technical operations.

• Bachelor’s degree in Information Technology, Computer Science, Engineering, or equivalent professional experience.
• 10+ years of experience designing, implementing, and supporting VMware-based infrastructure environments.
• 5+ years of experience in IT infrastructure administration combined with technical leadership or management responsibilities.
• Advanced expertise with VMware technologies, including vSphere, vSAN, High Availability (HA), Distributed Resource Scheduler (DRS), and disaster recovery solutions.
• Strong experience with enterprise storage technologies, including SAN, NAS, Pure Storage, and high-performance storage platforms.
• Experience with disaster recovery and business continuity solutions, including VMware Site Recovery and Zerto.
• 3+ years of experience developing automation solutions using PowerShell, PowerCLI, Python, Terraform, or similar technologies.
• Advanced troubleshooting skills across virtualization, storage, cloud platforms, performance analysis, capacity planning, and infrastructure resiliency.
• Strong understanding of security best practices, backup and recovery strategies, high availability, and disaster recovery concepts.
• Intermediate knowledge of enterprise networking concepts, including VLANs, switching, routing fundamentals, link aggregation, and network troubleshooting.
• Experience analyzing infrastructure metrics and performance data to identify trends and recommend improvements.
• Strong customer relationship management skills with the ability to communicate technical concepts to technical and non-technical audiences.
• Excellent documentation, organization, communication, and problem-solving skills.
• Proven ability to mentor technical teams, manage priorities, and deliver multiple projects successfully.
• Ability to work independently while collaborating effectively in a fast-paced, customer-focused environment.
• Proficiency with Microsoft Office Suite and standard Windows-based applications.
• VMware Certified Professional – Data Center Virtualization (VCP-DCV) certification or equivalent industry certification preferred.

Preferred Qualifications:

• Experience with VMware VCF9.
• Experience with Nutanix AHV.
• Experience with Azure, AWS, or Azure Local environments.
• Experience with Zerto disaster recovery solutions.
• Strong analytical capabilities for evaluating infrastructure performance and supporting high-priority escalations.
• Strong client-facing skills with the ability to discuss technology improvements and operational strategies.

Benefits

• Competitive salary range of $95,778.92 – $143,668.38, based on experience, skills, location, and other relevant factors.
• Remote work opportunity from anywhere in the United States.
• Opportunity to work with advanced private cloud, virtualization, and infrastructure technologies.
• Collaborative environment focused on innovation, technical excellence, and continuous improvement.
• Professional growth opportunities through exposure to complex enterprise environments.
• Opportunity to influence infrastructure strategy and service reliability.
• Supportive workplace culture focused on teamwork, customer success, and operational excellence.