Principal Product Manager - Telehealth

Team: Product

Location: US

Commitment: Full-time

Workplace Type: remote

Accountabilities:

The Principal Product Manager will own the strategy, execution, and growth of telehealth-related products and experiences. This role requires a balance of strategic vision, operational leadership, and hands-on product execution to create scalable healthcare solutions.

• Develop and execute product strategies for telehealth-connected offerings, workflows, and customer experiences.
• Define, prioritize, and maintain product roadmaps aligned with business objectives and customer needs.
• Identify opportunities to improve conversion, revenue growth, user experience, and operational efficiency.
• Design and optimize end-to-end telehealth journeys, including scheduling, digital intake, provider review, documentation delivery, payment workflows, and follow-up experiences.
• Partner with engineering teams to integrate telehealth platforms, healthcare systems, and third-party APIs.
• Collaborate with marketing, customer experience, legal, and compliance teams to ensure effective customer communication and regulatory alignment.
• Build secure, scalable, and auditable healthcare workflows while ensuring compliance with privacy and healthcare regulations.
• Establish processes with providers and partners to support reliable service delivery.
• Use customer insights, data, and business metrics to guide product decisions and measure impact.
• Drive cross-functional initiatives from concept through launch and continuous improvement.

Requirements:

The ideal candidate is a product leader with strong digital health experience and a proven ability to build products from concept to launch in complex environments.

• 4+ years of Product Management experience, including hands-on experience in Digital Health, Telehealth, or HealthTech environments.
• Proven experience building 0-to-1 products and launching subscription-based products.
• Experience designing or integrating telehealth solutions, digital intake workflows, healthcare platforms, or related technologies.
• Strong understanding of regulated data management, privacy requirements, security practices, and healthcare compliance.
• Experience collaborating with engineering teams on API integrations, platform development, and technical solutions.
• Ability to translate complex customer and business problems into clear product strategies.
• Strong problem-solving skills with a focus on identifying the right problems before defining solutions.
• Excellent organization, prioritization, and time management skills.
• Strong communication and stakeholder management abilities across technical and non-technical teams.
• Bachelor’s degree in Project Management, Computer Science, or a related field preferred.
• Familiarity with platforms and tools such as SFCC, SFDC, and SQL is a plus.

Benefits:

• Competitive compensation range of $140,000 - $200,000.
• Eligibility for a discretionary annual bonus of up to 15%.
• Medical, dental, and vision insurance.
• 401(k) plan with company matching contributions.
• Dependent care, FSA, and HSA account options.
• Paid parental and bonding leave.
• Flexible paid time off and company closure on major holidays.
• Monthly wellness and internet reimbursement programs.
• Professional development opportunities, including certification support and leadership coaching.
• Mental health resources and employee support programs.
• Fully remote work environment within the United States.
• Opportunity to work on impactful healthcare technology products in a fast-growing organization.