Platform and Automation Engineer

Team: IT

Location: Italy

Commitment: Full-time

Workplace Type: remote

Accountabilities

As a Platform and Automation Engineer, you will lead the design, implementation, and continuous improvement of internal platforms, automation workflows, and business system integrations.

• Administer, optimize, and integrate business-critical SaaS platforms, including CRM, customer support, billing, collaboration, and engineering tools.
• Design and develop automation scripts, internal services, CLI tools, and event-driven workflows using modern programming languages and APIs.
• Build and maintain reliable integrations between internal business systems to automate data synchronization, user provisioning, and operational processes.
• Develop internal tools that improve onboarding, access management, business operations, collaboration, and employee productivity.
• Identify opportunities to introduce AI-powered solutions, including intelligent assistants, workflow automation, knowledge retrieval, and operational analytics.
• Design automated onboarding, offboarding, identity management, and self-service workflows that simplify internal IT processes.
• Provide advanced technical support for complex IT issues while focusing on root-cause analysis and long-term process improvements.
• Implement and maintain security controls, identity management, endpoint protection, and compliance processes aligned with industry standards.
• Collaborate with internal stakeholders to continuously improve business systems, operational efficiency, and the overall employee technology experience.

Requirements:

The ideal candidate brings extensive platform engineering experience, strong software development skills, and a passion for automation, security, and operational excellence.

• 8+ years of experience in IT Engineering, Platform Engineering, Systems Engineering, or Business Systems Engineering, including senior-level ownership of internal platforms and automation.
• Strong programming and scripting skills using languages such as Python, Go, Bash, or similar technologies.
• Experience administering and integrating business-critical SaaS platforms, including CRM, customer support, billing, collaboration, and engineering tools.
• Solid knowledge of cloud infrastructure, particularly AWS and GCP environments, networking, identity management, and infrastructure services.
• Strong experience designing API-driven integrations using REST, GraphQL, OAuth, webhooks, and SaaS SDKs.
• Deep understanding of macOS and Linux environments.
• Experience implementing identity lifecycle management, SSO, SAML, SCIM provisioning, Zero Trust principles, and access management.
• Knowledge of security and compliance frameworks such as ISO 27001, SOC 2, and GDPR.
• Experience working successfully within remote-first or globally distributed organizations.
• Familiarity with AI-driven automation, container technologies such as Docker or Kubernetes, and Site Reliability Engineering practices is considered an advantage.
• Strong analytical thinking, communication skills, ownership mindset, and a proactive approach to continuous improvement.

Benefits:

The company offers a flexible, engineering-driven environment where innovation, automation, and continuous learning are encouraged.

• Fully remote work model with complete flexibility to work from your preferred location.
• Opportunity to work with modern technologies, cloud platforms, and AI-powered automation solutions.
• Engineering culture that encourages innovation, experimentation, and automation-first thinking.
• Exposure to a modern, open-source-focused technology stack that mirrors production environments.
• Collaborative international team with opportunities to influence company-wide technology strategy.
• Supportive remote-first culture focused on autonomy, continuous learning, and professional growth.