OpenStack Engineering Manager

Team: IT

Location: India

Commitment: Full-time

Workplace Type: remote

Accountabilities:

• Lead and grow an engineering team responsible for the day-to-day managed service of customer environments, balancing development and operational priorities.
• Improve engineering quality and delivery velocity by establishing effective processes, practices, and team workflows.
• Monitor and measure team health indicators, using insights to improve performance, collaboration, and operational effectiveness.
• Implement disciplined engineering and operations processes that support consistent, reliable, and maintainable service delivery.
• Represent the team with customers, internal stakeholders, product engineering groups, and external teams.
• Maintain clear focus on priorities, milestones, deliverables, and customer commitments across multiple environments.
• Ensure customer deployments meet agreed service level requirements and that managed services are delivered consistently and on time.
• Collaborate closely with customers, product engineering, and operations teams to resolve challenges and identify opportunities for continuous improvement.

Requirements:

• Bachelor’s degree or equivalent education in a technology-related field.
• Proven professional experience in software delivery using technologies such as Python, Go, C, C++, Java, or similar, and/or experience managing technical operations teams.
• Demonstrated professional experience working with OpenStack.
• Strong understanding of software testing methodologies, maintainable code, and engineering quality practices.
• Experience with Linux system administration; familiarity with Ubuntu or Debian is an advantage.
• Technical aptitude for understanding complex distributed systems, cloud architectures, and modern cloud technologies.
• Experience with agile software development methodologies and structured engineering practices.
• Previous experience working within and managing geographically distributed teams.
• Strong communication, collaboration, and stakeholder management skills, with the ability to work effectively across technical and customer-facing environments.
• Willingness and ability to travel for team events, company gatherings, and customer meetings, generally around 20% or less.

Benefits:

• Globally distributed and remote-first work environment.
• Twice-yearly in-person team sprints and opportunities to collaborate with colleagues around the world.
• Personal learning and development budget of USD 2,000 per year.
• Annual compensation reviews.
• Performance-driven annual bonus or commission in addition to base compensation.
• Recognition and rewards programs.
• Annual holiday leave.
• Maternity and paternity leave.
• Team Member Assistance Program and wellness platform.
• Opportunities to travel to new locations for company and team events.
• Priority Pass access and travel upgrades for eligible long-haul company events.
• Compensation structured according to geographical location, experience, and performance, with programs adapted to local needs.