Monitoring & Diagnostic Engineer

Team: IT

Location: India

Commitment: Full-time

Workplace Type: remote

Accountabilities:

The Monitoring & Diagnostic Engineer will be responsible for delivering remote technical support and condition monitoring services by analyzing equipment data, identifying risks, and providing actionable recommendations. Key responsibilities include:

• Reviewing remote machinery and system alerts, analyzing vibration, temperature, and process data to validate potential equipment issues.
• Performing remote monitoring activities using specialized diagnostic platforms and condition monitoring systems.
• Logging, tracking, and managing technical cases through web-based case management tools.
• Preparing technical exception reports and periodic performance reports for customer review.
• Collaborating with technical specialists and subject matter experts to troubleshoot complex machinery and system-related challenges.
• Applying established engineering procedures and guidelines to ensure accurate and consistent diagnostic activities.
• Supporting customers by communicating technical findings clearly to both technical and business stakeholders.
• Managing priorities independently while meeting deadlines and maintaining high-quality service delivery.

Requirements:

The ideal candidate will bring strong engineering expertise, experience in machinery diagnostics, and the ability to communicate technical insights effectively. Required qualifications and skills include:

• Bachelor’s degree in Engineering or a related technical discipline.
• Minimum 6 years of experience in condition monitoring, machinery diagnostics, or a similar customer-facing engineering role.
• Strong understanding of industrial plant processes and operating principles of rotating and reciprocating machinery.
• ISO Category II or III Vibration Analysis certification.
• Experience monitoring critical machinery, including fluid film bearings and rolling element bearing systems.
• Knowledge of online and offline condition monitoring systems and associated sensors/transducers.
• Familiarity with diagnostic tools and platforms such as ADRE, System 1, or similar data collection systems.
• Ability to work independently, organize priorities, and manage multiple technical tasks effectively.
• Strong written and verbal communication skills with the ability to explain complex technical concepts.
• Proficiency with Microsoft Office applications and Windows-based environments, including basic IT troubleshooting.

Benefits:

The role offers a supportive and flexible working environment with opportunities to develop technical expertise and contribute to global engineering initiatives. Benefits include:

• Flexible working arrangements to support productivity and work-life balance.
• Comprehensive private medical care options.
• Life insurance and disability protection programs.
• Financial wellbeing and tailored employee support programs.
• Additional voluntary benefits options.
• Opportunities for professional development, training, and career growth.
• Exposure to advanced industrial technologies and international customer environments.