Full Stack Developer (Outbound/Selfservice)

Team: IT

Location: India

Commitment: Full-time

Workplace Type: remote

Accountabilities:

• Design and develop scalable microservices and RESTful APIs using Java and Spring Boot.
• Build backend systems supporting dynamic call routing, queue management, and configuration-driven workflows.
• Develop services that enable outbound campaign management and dialer customization.
• Collaborate closely with UI teams to power self-service interfaces used by business users.
• Integrate applications with AWS services, including EC2, S3, Lambda, API Gateway, and DynamoDB.
• Abstract and manage business logic outside of Amazon Connect to enable flexible and configurable workflows.
• Design systems capable of supporting real-time updates without requiring application deployments.
• Optimize distributed systems for performance, scalability, reliability, and maintainability.
• Participate in code reviews, debugging activities, and production support.
• Contribute to the continuous improvement of the platform and its underlying architecture.

Requirements

• 4+ years of hands-on experience with Java, Spring Boot, and microservices architecture.
• Strong experience building and consuming RESTful APIs.
• Working knowledge of React, TypeScript, and modern JavaScript, including ES6+.
• Hands-on experience with AWS services such as EC2, Lambda, S3, API Gateway, and DynamoDB.
• Strong understanding of both SQL and NoSQL databases.
• Experience with CI/CD tools, Git, and Docker.
• Understanding of configuration-driven systems or platforms where business users can control workflows is a plus.
• Exposure to contact center platforms, IVR systems, or technologies such as Amazon Connect is desirable.
• Strong problem-solving and analytical skills.
• Effective written and verbal communication skills.
• Ability to collaborate effectively across technical teams and contribute independently when required.

Benefits

• Competitive compensation and benefits package.
• Health insurance.
• Language courses to support professional and personal development.
• Relocation program.
• Work-from-anywhere culture with remote-work flexibility.
• Professional development opportunities, including certification programs and mentorship.
• Talent investment programs supporting continued career growth.
• Internal mobility and internship opportunities.
• Opportunity to collaborate on impactful technology projects for global clients.
• Multicultural and inclusive working environment with open communication.
• Regular team-building and social activities.
• Opportunity to contribute to sustainability and social-impact initiatives.