Forward Deployment Engineer

Team: IT

Location: US

Commitment: Full-time

Workplace Type: remote

Accountabilities

• Lead end-to-end customer implementations, including technical discovery, integration planning, configuration, testing, and successful deployment.
• Design and build customer data integrations using APIs, batch ingestion processes, ETL workflows, and data transformation techniques.
• Analyze complex and imperfect customer datasets, creating reliable mappings and workflows that support fraud and compliance use cases.
• Develop and optimize fraud and AML detection strategies by translating customer requirements into effective rules, typologies, and investigation workflows.
• Configure case management processes, including workflows related to investigations, reporting, and compliance requirements.
• Deploy and improve AI-powered solutions through phased rollouts and human-in-the-loop approaches.
• Provide ongoing customer support after implementation through platform tuning, troubleshooting, performance improvements, and enablement.
• Create scripts, automations, reusable tools, and implementation frameworks to improve efficiency and scalability.
• Collaborate closely with product and engineering teams by sharing customer insights and contributing to platform enhancements.
• Act as a trusted technical advisor, communicating effectively with both technical teams and executive stakeholders.

Requirements

• Experience in Forward Deployed Engineering, Implementation Engineering, Solutions Engineering, Solutions Architecture, or a similar technical customer-facing role.
• Background working with SaaS platforms, data platforms, or complex technical products.
• Strong understanding of REST APIs, ETL/data pipelines, SQL, and relational databases such as PostgreSQL or MySQL.
• Ability to analyze, transform, and reconcile complex customer data from multiple sources.
• Proficiency in programming or scripting languages such as Python, JavaScript, or TypeScript for integrations, automation, and tooling.
• Experience translating unclear business requirements into scalable technical solutions.
• Ability to independently manage complex technical challenges from discovery through resolution.
• Strong communication skills with the ability to collaborate with engineers, business teams, compliance stakeholders, and executives.
• Experience working in financial services, fintech, crypto, fraud prevention, or compliance technology is a plus.
• Knowledge of financial crime prevention, AML, KYC, BSA requirements, SAR/CTR processes, sanctions screening, or fraud detection methodologies is highly valued.
• Familiarity with AI systems, LLMs, or AI agent workflows is a plus.

Benefits

• Competitive annual base salary ranging from $150,000–$170,000 USD.
• Pre-IPO equity opportunities.
• Fully remote work environment within eligible U.S. states.
• 100% company-paid medical, dental, and vision insurance for employees.
• Unlimited paid time off and generous leave programs.
• 401(k) retirement plan.
• Learning and development stipend.
• Home office setup support.
• High-ownership culture focused on innovation, collaboration, professional growth, and meaningful impact.