Engineering Manager - Virtual Appliance Platform

Team: IT

Location: India

Commitment: Full-time

Workplace Type: remote

Accountabilities

• Lead, coach, mentor, and develop a distributed team of software engineers, establishing clear expectations, ownership, feedback, and career-development goals.

• Take ownership of engineering execution, delivery reporting, dependency management, risk communication, staffing, and team development.

• Partner with Product Management and technical stakeholders to shape roadmap priorities, sequencing, stabilization initiatives, and customer-focused outcomes.

• Establish and continuously improve a predictable two-week Scrum cadence covering backlog refinement, sprint planning, reviews, retrospectives, and commitment tracking.

• Oversee the complete lifecycle of customer-deployed software, including architecture, development, distribution, installation, upgrades, patching, compatibility, diagnostics, vulnerability remediation, reliability, and incident response.

• Guide architectural and technical decisions across Linux-based virtual appliances, virtualization, containerization, and systems-oriented software.

• Coordinate with security, vulnerability management, release engineering, support, architecture, and other engineering teams to resolve complex dependencies and operational risks.

• Strengthen production ownership through effective incident response, learning reviews, vulnerability remediation, and follow-through on reliability improvements.

• Develop and execute hiring and team-capacity plans aligned with the product roadmap and evolving technical requirements.

• Establish measurable delivery and reliability baselines, monitor progress, and communicate performance, risks, and opportunities to senior stakeholders.

• Introduce responsible AI- and LLM-assisted engineering workflows that improve quality, efficiency, decision-making, and business outcomes.

• Develop a multi-quarter technical strategy supporting platform modernization, architectural evolution, stability, supportability, and scalability.

• Foster strong customer, product, security, and reliability mindsets across the engineering organization.

Requirements

• 8+ years of professional software engineering experience, including at least 5 years managing and developing software engineers.

• Proven experience leading teams responsible for customer-installed applications, virtual appliances, connectors, gateways, or comparable software deployed within customer-managed environments.

• Experience building or managing software that securely connects customer environments with cloud-based SaaS services.

• Strong technical understanding of Linux, virtualization, and containerization, with the ability to read and understand code and contribute effectively to architecture and design discussions.

• Experience managing the lifecycle of customer-deployed software, including distribution, upgrades, patching, compatibility, diagnostics, vulnerability remediation, and incident response.

• Demonstrated success implementing and improving Agile/Scrum practices that create predictable delivery while maintaining flexibility for urgent customer and operational requirements.

• Experience hiring, mentoring, managing performance, and supporting the professional development of engineering teams.

• Strong planning, reporting, communication, stakeholder-management, and cross-functional coordination capabilities.

• Experience leading distributed teams and collaborating effectively across multiple time zones.

• Hands-on familiarity with modern AI and LLM tools, including reusable skills and agentic workflows, with sound judgment about when to use agents, skills, or conversational assistants.

• Strong customer-centric, product-oriented, security-conscious, and reliability-focused mindset.

• Familiarity with Go or other systems-oriented software development environments is valuable.

• Experience with Linux-based virtual appliances, multiple Linux distributions, virtualization, and container technologies is strongly relevant.

• Bachelor’s degree in a related technical field or equivalent professional experience.

• Ability to work remotely from India with substantial daily overlap with U.S. working hours.

Benefits

• Remote, hybrid, or office-based working options in India, depending on preference and role requirements.

• Opportunity to lead a globally distributed engineering team working on a critical enterprise software platform.

• High-impact leadership scope spanning engineering execution, people development, architecture, reliability, security, and product delivery.

• Exposure to modern AI and LLM technologies, including agentic workflows and AI-assisted engineering practices.

• Opportunities to shape platform modernization and long-term technical strategy.

• Collaboration with cross-functional teams across Product, Security, Architecture, Support, Release Engineering, and other technical functions.

• Professional growth through technical leadership, mentoring, and ownership of complex engineering initiatives.

• Optional opportunities for periodic team gatherings and in-person collaboration in the United States.

• Competitive compensation and employee benefits aligned with the role and location.