Engineering Manager (Site Reliability)

Team: IT

Location: India

Commitment: Full-time

Workplace Type: remote

Accountabilities:

The Engineering Manager will be responsible for driving technical execution, ensuring reliable delivery, and supporting engineering excellence across Site Reliability initiatives. The role requires balancing hands-on technical contribution with leadership responsibilities, while ensuring teams have the structure, tools, and direction needed to succeed.

• Own delivery and execution within Site Reliability Engineering tooling initiatives, ensuring projects align with technical strategy and business goals.
• Translate product requirements into structured technical plans, including EPICs, user stories, and actionable engineering tasks.
• Partner with Product Managers, engineers, QA teams, and UX stakeholders to define priorities, manage dependencies, and deliver high-quality solutions.
• Plan and organize engineering sprints, establish delivery milestones, track progress, and identify potential risks or blockers early.
• Monitor team velocity, optimize resource allocation, and ensure engineering capacity is aligned with business priorities.
• Promote strong engineering practices through design reviews, code reviews, technical guidance, and quality standards.
• Ensure owned services have appropriate monitoring, observability, SLIs, and SLOs in place to maintain reliability.
• Support incident management processes, troubleshoot complex technical issues, and lead blameless root cause analysis sessions.
• Collaborate with stakeholders to improve operational processes, deployment practices, and continuous delivery capabilities.
• Mentor engineers, support career growth, provide feedback, and contribute to building a high-performing engineering culture.

Requirements:

The ideal candidate is an experienced engineering leader with a strong software development background, proven ability to manage teams, and expertise in delivering reliable technology solutions at scale.

• Minimum of 8 years of experience in software engineering, software development, or a similar technical role.
• At least 5 years of hands-on experience with Node.js and/or Python.
• Minimum of 3 years of engineering leadership or team management experience.
• Strong understanding of agile methodologies, sprint planning, backlog management, and delivery processes.
• Proven ability to break down complex technical requirements into structured engineering initiatives.
• Strong backend development experience, with frontend experience considered an advantage.
• Experience with project planning tools, engineering metrics, and monitoring platforms.
• Knowledge of cloud deployment practices, CI/CD pipelines, continuous deployment, and operational reliability principles.
• Ability to debug complex production issues and drive effective incident resolution.
• Strong understanding of observability, service health monitoring, and reliability engineering practices.
• Excellent stakeholder management skills with the ability to communicate clearly across technical and non-technical teams.
• Strong problem-solving abilities, attention to detail, adaptability, and decision-making skills.
• Experience mentoring engineers, conducting performance discussions, and fostering team development.
• Bachelor’s degree in Computer Science, Engineering, or a related field.

Benefits:

• Competitive compensation package aligned with experience and market standards.
• Health insurance coverage and pension benefits.
• Paid leave and additional employee benefits.
• Remote work flexibility with a distributed team environment.
• A people-focused culture where collaboration, inclusion, and employee well-being are prioritized.
• Learning and development opportunities, including training programs, knowledge sharing sessions, and technical talks.
• Opportunities to work on impactful technology projects and contribute to scalable engineering solutions.
• A supportive environment focused on growth, ownership, and continuous improvement.