Enablement Program Manager, Services

Team: Project Management

Location: US

Commitment: Contract

Workplace Type: remote

Accountabilities:

As an Enablement Program Manager, you will own the development and execution of programs that equip services teams with the knowledge, resources, and skills needed to drive customer growth and operational success. You will collaborate with global stakeholders to create scalable learning solutions, optimize enablement strategies, and support business priorities.

• Partner with leadership teams to design, execute, measure, and continuously improve enablement programs for the services organization.
• Develop and deliver onboarding and training programs for market managers, associates, and field sales teams across a global services environment.
• Create engaging educational resources, including eLearning modules, guides, worksheets, videos, playbooks, and supporting materials.
• Build and maintain enablement content strategies within content management systems to ensure resources remain accurate and accessible.
• Develop account management resources such as playbooks, talking points, and customer-facing materials to support business optimization initiatives.
• Gather feedback from field teams and internal partners to refine enablement programs and improve effectiveness.
• Communicate program progress, priorities, and roadmaps while maintaining alignment with key business objectives.
• Collaborate with supply, product, communications, and operations teams to prepare teams for new product launches and initiatives.
• Leverage AI-powered enablement tools to improve engagement, coaching effectiveness, and sales performance.
• Support continuous improvement by analyzing program effectiveness and identifying opportunities for optimization.

Requirements:

The ideal candidate is an experienced enablement professional with strong program management skills, excellent communication abilities, and the ability to operate effectively in complex, cross-functional environments.

• Minimum of 5 years of experience in enablement, learning programs, sales enablement, or a related field.
• Proven experience managing complex projects from strategy through execution and measurement.
• Strong ability to collaborate with cross-functional teams and influence stakeholders in a matrixed organization.
• Experience designing onboarding programs and supporting employee learning and development initiatives.
• Strong content creation and instructional design skills with the ability to develop engaging and accessible materials.
• Ability to translate business strategies into practical programs, tools, and resources.
• Excellent written and verbal communication skills with strong attention to detail and accuracy.
• Comfortable working in fast-growing environments with changing priorities and evolving business needs.
• Experience with modern productivity and enablement tools, including Google Workspace, Salesforce, Excel, content management platforms, Adobe, conversation intelligence tools, AI large language models, Articulate, Canva Pro, or Figma.
• Understanding of go-to-market strategies, sales methodologies, enablement best practices, and sales performance metrics is preferred.
• Experience supporting sales teams and reinforcing behaviors through coaching or practice platforms is a plus.

Benefits:

• Competitive compensation of $65–$80 per hour on a W2 contract basis.
• Fully remote opportunity for candidates based in the United States.
• Full-time schedule of 40 hours per week.
• 12-month contract with potential extension opportunities.
• Opportunity to work on high-impact enablement initiatives within a rapidly scaling business environment.
• Exposure to global teams and cross-functional leadership collaboration.
• Opportunity to leverage innovative AI-powered tools and modern enablement technologies.
• Dynamic environment focused on continuous improvement, learning, and professional growth.