Director, Quality Assurance (AEMEA)

Team: IT

Location: US

Commitment: Full-time

Workplace Type: remote

Accountabilities:

• Lead the establishment, implementation, and continuous improvement of regional quality management systems aligned with global policies and standards.

• Monitor internal and external quality data, identify deviations from quality criteria, and coordinate corrective actions with responsible departments.

• Ensure customer and distributor feedback is properly documented, tracked, and addressed to maintain high product quality and consumer safety.

• Assess the severity and impact of product quality issues and lead cross-functional response teams to manage incidents and market actions.

• Determine and oversee product recall initiatives when required, ensuring swift and compliant execution.

• Conduct and coordinate internal and external quality audits across departments, manufacturing sites, and third-party partners.

• Report regional quality status and risk management activities to global quality governance committees.

• Maintain transparent communication with stakeholders to reinforce consumer trust and ensure compliance with regulatory and corporate standards.

Requirements:

• Bachelor’s degree in a related field such as chemistry, pharmacy, or a scientific discipline; advanced degrees preferred.

• Quality management certifications such as ISO9001 Lead Auditor are highly desirable.

• Strong knowledge of quality management systems and regulatory frameworks in the cosmetics, beauty care, or consumer goods industry.

• Proven leadership experience managing quality programs in complex, cross-functional environments.

• Expertise in quality risk management, including identification, assessment, and mitigation strategies.

• Strong analytical and decision-making skills to evaluate quality incidents and determine appropriate market actions.

• Excellent communication and stakeholder management abilities, with experience working with senior leadership and global teams.

• Demonstrated success driving quality improvement initiatives and implementing best practices that produce measurable results.

Benefits:

• Competitive base salary ranging from $160,000 to $200,000 with bonus eligibility.

• Comprehensive healthcare coverage starting on the first day of employment.

• 401(k) retirement plan with company matching contributions.

• Generous paid time off package totaling approximately 41 days including vacation, holidays, and sick leave.

• Flexible and collaborative work environment.

• Opportunities for professional development and career advancement.

• Inclusive workplace culture that values innovation, diversity, and employee contributions.