Design Lead (Expert)

Team: Design

Location: Brazil

Commitment: Full-time

Workplace Type: remote

Accountabilities

• Define and lead the overall UX/UI strategy across web and native mobile experiences, ensuring a consistent and unified design direction.

• Establish and govern enterprise-level design-system tokens, components, interaction patterns, and shared libraries across platforms.

• Oversee critical e-commerce journeys, including Single Page Checkout, Product Detail Pages, search and type-ahead experiences, cart flows, and loyalty features.

• Partner with executives, product owners, engineering leaders, and other stakeholders to align business objectives with user-centered design decisions.

• Facilitate workshops, design reviews, sprint planning, and other alignment activities across parallel design and product tracks.

• Validate concepts through usability testing, research, and data-driven UX rationale.

• Work directly in Figma and within the client design environment to support transparent collaboration and efficient co-creation.

• Collaborate closely with designers and cross-functional teams, providing mentorship, design guidance, and quality oversight.

• Deliver implementation-ready designs, annotated specifications, and clear handoffs to engineering teams.

• Integrate advanced mobile-first and omnichannel patterns, including personalization, AI-assisted experiences, and store-companion functionality.

• Ensure smooth knowledge transfer and continuity between design teams, minimizing friction during delivery and implementation.

Requirements

• 8+ years of professional digital product design experience, including at least 3 years in a Lead, Principal, or comparable senior design role.

• Proven experience leading design for complex e-commerce, retail, or omnichannel ecosystems.

• Strong expertise in e-commerce conversion optimization, including checkout, product detail pages, cart, search, and other high-intent customer journeys.

• Demonstrated ability to create, scale, and govern enterprise design systems using design tokens, reusable components, and shared pattern libraries across web and native mobile platforms.

• Expert-level proficiency in Figma, including variables, auto-layout, advanced prototyping, component libraries, and developer handoff workflows.

• Strong understanding of frontend capabilities and constraints across modern web storefronts and native mobile frameworks, including technologies such as Angular/Spartacus and Flutter.

• Exceptional communication, presentation, facilitation, and stakeholder-management skills, with the ability to explain complex design decisions clearly to technical and non-technical audiences.

• Strong strategic thinking combined with hands-on execution and attention to design quality.

• Ability to collaborate effectively with designers, product teams, engineers, executives, and client stakeholders.

• Experience with AI-assisted UX patterns, such as AI-powered recommendations or personalization, is an advantage.

• Experience with omnichannel retail experiences, store-companion solutions, or Buy Online, Pick Up in Store (BOPIS) is a plus.

Benefits

• Health and dental insurance.

• Meal and food allowance.

• Childcare assistance.

• Extended paternity leave.

• Gym, fitness, and wellness partnerships through Wellhub/Gympass and TotalPass.

• Profit Sharing and Results Participation (PLR).

• Life insurance.

• Continuous learning through a dedicated corporate learning platform.

• Access to online learning platforms and professional development resources.

• Language-learning platform.

• Discount club and partner benefits.

• Online resources dedicated to physical, mental, and overall well-being.

• Pregnancy and responsible-parenting courses.

• Inclusive workplace initiatives, affinity groups, and dedicated health and well-being support.

• Support and accommodations for professionals with disabilities throughout the selection and employment journey.

• Remote/home-office work environment.