JFrog

Developer Support Engineer

Atlanta, GA
USD 90k - 95k
Bash Python Groovy R Java
Search for More Jobs Talk to a recruiter now 💪
Description

At JFrog, we’re reinventing DevOps to help the world’s greatest companies innovate -- and we want you along for the ride. This is a special place with a unique combination of brilliance, spirit and just all-around great people. Here, if you’re willing to do more, your career can take off. And since software plays a central role in everyone’s lives, you’ll be part of an important mission. Thousands of customers, including 75% of the Fortune 100, trust JFrog to manage, accelerate, and secure their software delivery from code to production -- a concept we call “liquid software.” Wouldn't it be amazing if you could join us in our journey?

We are looking for top-notch Developer Support Engineers, to be partners rather than just employees and be the technical focal point for JFrog customers. Besides a wild ride and a lot of learning, we’ll leap your career forward!

As a Developer Support Engineer in JFrog you will...

  • Troubleshoot and Investigate complex customer’s CI/CD scenarios and provide innovative solutions for their requirements
  • Develop scripts in Bash, Python, Groovy for debugging and automating
  • Set up JFrog applications and 3rd party products in various development environments
  • Analyze log files, thread dumps, HTTP traffic, JVM and OS parameters
  • Reproduce customer scenarios and fill relevant bugs/features
  • Maintaining and improving a knowledge base of known issues and solutions
  • Integrate and collaborate with JFrog’s R&D, QA, Release and Sales teams
  • Ability to work in flexible hours and on weekends while needed

To be a Developer Support Engineer in JFrog you need…

  • BS or equivalent in Computer Science, Computer Engineering, Management Information Systems, or Information Technology, plus 2 years or similar experience.
  • Customer-facing experience, 3-5+ years.
  • Able to manage complex, escalated cases, involving multiple architectures across multiple platforms.
  • Experience in Linux - Mandatory
  • Strong technical software-related debugging skills - Mandatory
  • Understanding of Java or other compiled language - Mandatory
  • Knowledge/experience with databases, LDAP, Apache https, Apache Tomcat - Advantage
  • Experience with networking and reverse proxy (nginx/httpd) - Advantage
  • Experience in the DevOps industry - Advantage
  • Spanish speaking skills - preferred

WHAT JFROG CAN OFFER…

  • At JFrog, base salary is only one component of our compensation package.
  • This position has a base salary range between $90,000 to $95,000.  Base salary will be based on your skills, qualifications, experience and location.
  • JFrog embraces hybrid work: 3 days in office / 2 days remote.
  • This position also includes an equity package of restricted stock units (RSU).  In addition, JFrog employees are eligible to participate in our Employee Stock Purchase Plan.
  • JFrog provides employees comprehensive benefits including medical, dental, vision, retirement, wellness and much more!

JFrog is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status or any other category protected by law.

JFrog
JFrog
Developer Tools DevOps Enterprise Software Software Web Development

0 applies

2 views

Other Jobs from JFrog

Data Scientist

Tel Aviv, Israel Netanya, Israel

There are more than 50,000 engineering jobs:

Subscribe to membership and unlock all jobs

Engineering Jobs

60,000+ jobs from 4,500+ well-funded companies

Updated Daily

New jobs are added every day as companies post them

Refined Search

Use filters like skill, location, etc to narrow results

Become a member

🥳🥳🥳 401 happy customers and counting...

Overall, over 80% of customers chose to renew their subscriptions after the initial sign-up.

To try it out

For active job seekers

For those who are passive looking

Cancel anytime

Frequently Asked Questions

  • We prioritize job seekers as our customers, unlike bigger job sites, by charging a small fee to provide them with curated access to the best companies and up-to-date jobs. This focus allows us to deliver a more personalized and effective job search experience.
  • We've got about 70,000 jobs from 5,000 vetted companies. No fake or sleazy jobs here!
  • We aggregate jobs from 5,000+ companies' career pages, so you can be sure that you're getting the most up-to-date and relevant jobs.
  • We're the only job board *for* software engineers, *by* software engineers… in case you needed a reminder! We add thousands of new jobs daily and offer powerful search filters just for you. 🛠️
  • Every single hour! We add 2,000-3,000 new jobs daily, so you'll always have fresh opportunities. 🚀
  • Typically, job searches take 3-6 months. EchoJobs helps you spend more time applying and less time hunting. 🎯
  • Check daily! We're always updating with new jobs. Set up job alerts for even quicker access. 📅

What Fellow Engineers Say