Director of Health Plan MLTSS Applications

Location: Philadelphia, PA

Time Type: Full time

Job Description

Job Details

Job Description

Summary
The Director leads IT teams in executing projects and managing operations to support the organization's business strategy and technology roadmap. This role oversees the design, development, and maintenance of software solutions and applications that enable health plan operations while ensuring compliance with healthcare regulations. Responsibilities include managing application development, system configuration, integration services, and user support to maintain data accuracy, security, and operational efficiency. Additionally, the position supports testing, deployment, maintenance, and enhancements to improve member experience and facilitate effective communication.

Job Duties

• Manage team capacity by effectively assigning tasks and aligning work efforts, while seeking additional resources when necessary and maintaining control over project budgets.

• Plan projects and coordinate work efforts in collaboration with business stakeholders and cross-functional teams to ensure alignment with organizational goals.

• Oversee the quality of project delivery by monitoring progress, ensuring successful go-live execution, and addressing operational issues until full resolution is achieved.

• Develop and maintain strong relationships with business partners, providing strategic input into roadmaps, vendor selection processes, and overall contract management.

• Ensure continuous communication and collaboration across all involved parties to support timely decision-making and successful project outcomes.

Minimum Qualifications

• Bachelor’s Degree in related field

• 10 years related work experience

Physical Demands
Lift and carry 25 lbs. frequent sitting/standing, frequent keyboard use, *patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR.

Job Description Disclaimer: This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require.

Work Shift

Worker Sub Type

Employee Entity

Primary Location Address

Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University, home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students. Jefferson Health, nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years.    

Jefferson is committed to providing equal educa­tional and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status. 

Benefits

Jefferson offers a comprehensive package of benefits for full-time and part-time colleagues, including medical (including prescription), supplemental insurance, dental, vision, life and AD&D insurance, short- and long-term disability, flexible spending accounts, retirement plans, tuition assistance, as well as voluntary benefits, which provide colleagues with access to group rates on insurance and discounts. Colleagues have access to tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service. All colleagues, including those who work less than part-time (including per diem colleagues, adjunct faculty, and Jeff Temps), have access to medical (including prescription) insurance.

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