RESPONSIBILITIES
- Administer and maintain core IT systems with a focus on automation, security and scalability.
- Create and execute complex queries in databases and perform data analysis to support IT and corporate projects.
- Collaborate with IT team members and other internal stakeholders to gather requirements, generate data-driven insights, and provide customized solutions.
- Utilize no-code/low-code automation tools (e.g., Okta Workflows) to automate repetitive tasks and streamline IT processes.
- Configure and manage IAM solutions, particularly in Okta, including SSO/SAML integrations, app provisioning, and workflow automations.
- Test new system configurations in sandbox environments to ensure stability before implementing changes in production.
- Manage and optimize integrations between various SaaS applications, ensuring seamless interoperability.
- Act as a subject matter expert in provisioning and user lifecycle management.
- Support IT projects by developing automation scripts and using popular programming languages (Python, SQL, etc.) to enhance efficiency.
- Support IT projects by developing custom tailored solutions using API libraries of SaaS Applications in our Company Tech Stack.
- Collaborate closely with cross-functional teams, including corporate engineering and internal development teams, to ensure alignment on technical needs.
- Troubleshoot and resolve system issues in collaboration with IT Support and other internal teams.
QUALIFICATIONS
- 5+ years of experience in system administration, ideally with experience in corporate IT environments.
- Strong knowledge of automation tools (e.g., Okta Workflows) and scripting to automate system and workflow tasks.
- Familiarity with IAM principles, particularly Okta (SSO/SAML, app provisioning, de-provisioning, user lifecycle management).
- Ability to query and analyze data from databases using SQL.
- Programming knowledge (Python, PowerShell, or similar) to create automations and solve data-driven challenges.
- Experience working with SaaS applications and building integrations between various platforms.
- Experience building custom tailored integrations between SaaS applications by using API libraries.
- Familiarity with sandbox testing environments and methodologies.
- Ability to troubleshoot complex system configurations and provide root cause analysis.
- Strong communication and collaboration skills to work effectively with both technical and non-technical stakeholders.
NICE TO HAVE
- Experience with enterprise IT environments supporting 500+ employees.
- Familiarity with additional no-code tools (e.g., Zapier) for workflow automations.
- Understanding of data security and compliance requirements in IT system administration.
- Experience with cloud platforms and related services (e.g., GCP, AWS, Azure) is a plus.
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