Cloud Engineer

Location: Durham, NC, US

Employment Type: OTHER

Overview

JAGGAER provides an intelligent Source-to-Pay and Supplier Collaboration Platform that empowers organizations to manage and automate complex processes while enabling a highly resilient, responsible, and integrated supplier base. With 30 years of expertise, we specialize in solving complex procurement and supply chain challenges across various industries. Our 1,300+ global employees are obsessed with ensuring customers get full value from our products - ultimately enhancing and transforming their businesses. For more information, visit www.jaggaer.com

 

We are seeking a highly skilled and motivated Cloud Engineer to join our team. The ideal candidate will have extensive experience with AWS and a strong background in cloud infrastructure, automation, and security. This role requires expertise in managing cloud-first environments, leveraging Infrastructure as Code (IaC) tools, and ensuring compliance with industry frameworks. As a Cloud Engineer, you will play a key role in designing, deploying, and maintaining cloud-based solutions that align with our business objectives and operational requirements.

Principal Responsibilities

Principal Responsibilities:

• Design, implement, and manage cloud infrastructure primarily in AWS, with limited exposure to Google Cloud Console and Azure (Microsoft 365 and SSO).
• Develop and maintain Infrastructure as Code (IaC) solutions using Terraform and Spacelift.
• Automate system administration tasks and configuration management with Ansible.
• Manage AWS services including but not limited to EC2, S3, RDS, VPC, TransitGateway, Config, WAF, Lambda, IAM, IAM Identity Center, Control Tower, and Redshift.
• Enhance cloud security posture by implementing best practices aligned with NIST, SOC, PCI, ISO, and CIS baselines.
• Optimize and manage Linux-based environments (Amazon Linux, RHEL, Ubuntu) and support Windows systems in corporate and production settings.
• Implement and maintain monitoring, logging, and alerting solutions to ensure system reliability and performance.
• Collaborate with cross-functional teams to deploy and troubleshoot applications in a cloud environment.
• Support network and security configurations, including firewalls, VPNs, and identity management.
• Manage vulnerability scanning and remediation using tools such as Rapid7 (VM, ICS) and endpoint management via Ninja1.
• Provide documentation, training, and knowledge sharing across teams.
• Stay updated on industry trends and emerging cloud technologies to drive innovation and efficiency.

Position Requirements

Position Requirements:

• Bachelor’s degree in Computer Science, Information Technology, or equivalent work experience.
• 3+ years of experience in cloud engineering or related roles.
• Experience with scripting languages (Python, Bash, PowerShell).
• Strong proficiency in AWS services, networking, and security.
• Hands-on experience with Terraform, Spacelift, and Ansible.
• Familiarity with compliance frameworks including NIST, SOC, PCI, ISO, and CIS.
• Expertise in Linux system administration (RHEL, Amazon Linux, Ubuntu) and Windows support.
• Experience with CI/CD pipelines and automation.
• Experience with logging and monitoring tools like CloudWatch, Splunk, or Prometheus.
• Strong troubleshooting skills and ability to diagnose complex cloud-related issues.
• Goal-oriented with a proactive mindset for continuous improvement and innovation.
• Excellent communication and collaboration skills.
• Ability to work independently and in a team-oriented environment.

Preferred Qualifications:

• AWS certifications (e.g., AWS Certified Solutions Architect, AWS Certified DevOps Engineer).
• Knowledge of containerization and orchestration tools such as Docker and Kubernetes.
• Experience with logging and monitoring tools like CloudWatch, Splunk, or Prometheus.
• Familiarity with Zero Trust security principles and best practices.

Our Values:

At JAGGAER, our business is about people. Our products are built on intellectual property, but the real differentiator is the teams behind them–the way we collaborate, innovate, solve problems, and deliver for customers. TEAM gives us a common set of expectations for how we work together across products, cultures, and geographies. ​

​Transparency – Openness Builds Trust​

Candor strengthens relationships, speeds decision-making, and ensures problems are solved together—with customers, teammates, and partners.​

Entrepreneurial Spirit – Own It, Drive It, Make It​

A scrappy, customer-obsessed, problem-solving mindset is at the cornerstone of both organizational and personal growth

Accountability – Thumbs In, Not Fingers Out​

We take responsibility for ourselves before pointing elsewhere

Metrics-Driven Results – Outcomes Over Activities​

Data and evidence guide our decisions, help us course-correct quickly, and ensure we’re delivering real impact ​​

 

EEO:

JAGGAER is a proud equal opportunity/affirmative action employer supporting workforce diversity. We do not discriminate based upon race, ethnicity, ancestry, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), marital status, caregiver status, sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, genetic information, military, or veteran status, mental or physical disability, or other applicable legally protected characteristics.

 

ACCESSIBILITY:

JAGGAER is committed to providing access and reasonable accommodation to applicants. If you are a qualified individual with a disability or a disabled veteran and you think you may require an accommodation for any part of the recruitment process, please send a request to: hr@jaggaer.com All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.

 

Pay Transparency Nondiscrimination Provision (dol.gov)

Know Your Rights: Workplace Discrimination is Illegal (dol.gov)