Infrastructure Analyst - Domain Consolidation Project

Location: London, England, United Kingdom

Department: Product Engineering

Workplace: hybrid

Employment Type: contract

Description

About ITRS

At ITRS, we make society's critical technology work. Our mission is to deliver automated and holistic IT observability solutions that safeguard critical applications and enable innovation. We are the only monitoring and observability platform designed for the most demanding and regulated industries — trusted by 90% of Tier 1 capital markets firms.

We believe when our team thrives, so do our customers. With us, you'll find:

• A culture that backs you – We're proud to be a Great Place to Work for multiple years in a row due to our inclusive, supportive environment.

• Work that matters – Make a real difference with 1,000s of global customers in industries that keep the world running, including 9 out of 10 top investment banks.

• Room to grow – Whether you're starting your career or bringing years of experience, we're committed to your development. Just ask our team members who've been excelling here for 10+ years.

With headquarters in London and teams across the US, Europe, and Asia, ITRS combines the agility of a high-impact tech business with the stability of a private equity–backed global partner.

Scope of Role

The ITRS IT Infrastructure Team works internally within the organisation to keep and maintain the working environment as efficient as to everyone's role. The team provides technical assistance to ITRS offices, globally. This includes supporting the underlying infrastructure of the offices and staff IT issues.

As an Infrastructure Analyst for our Domain Consolidation Project, you will be responsible for delivery of a project to consolidate multiple Microsoft Entra, Active Directory and LDAP domains following the defined project scope. We have engaged a third-party partner to assist and advise on this project – you will communicate with the third party to deliver the shared aims of the project.

You will report to the Global IT Infrastructure Manager and the Programme Management team. This role offers a 6-month full time contract with a hybrid work schedule.

As a Infrastructure Analyst for our Domain Consolidation Project, you will:

• Deliver the Domain Consolidation Project scope.
• Work with other IT Team members to implement the project and minimise disruption for ITRS staff.
• Coordinate with 3rd parties engaged by ITRS to work on the Domain Consolidation project.
• Report on project progress to the Programme Management team and ITRS Management.
• Advise on possible tools and specific implementation methods to achieve the project aims.
• Ensure the final implementation complies with ISO 27001 certification.
• Ensure the final implementation is documented in line with ITRS standards.

Requirements

• Fluent in written and spoken English
• 5 years' professional experience L2 or L3 infrastructure support.
• System Administrator Linux, and windows servers.
• System Administrator Linux, Windows and MacOS end-user devices.
• Windows Active Directory and/ or AzureAD/Entra.
• 2 years' hands-on experience in at least 3 of the following skills or disciplines.

You will benefit from having the following experience:

• Cloud computing administration in AWS / S3 /EFS / Google / Azure
• Database administration
• Virtualised environments (VMWare, Proxmox, Nutanix, HyperV)
• Desktop and user support experience.
• Familiarity with SIEM / SOC tools
• ITIL & ISO 27001

Benefits

ITRS is an Equal Opportunity employer and Inclusion is part of our everyday life. We celebrate diversity and pride ourselves on providing an environment where all employees can be their authentic selves and have a voice, allowing everyone to contribute equally. We remain committed to advocating inclusion, diversity, and equality into our ITRS family as we grow and enrich our business.

We welcome applications from everyone in the community as we recognise that a diverse workforce is a stronger workforce.