Deployment Engineer

Department: Implementations

Location: Los Angeles, Detroit, Boston, Washington D.C., Raleigh, Salt Lake City, Memphis, Phoenix, San Jose, Dallas, Charlotte, Denver, Tampa, Chicago, Seattle, Columbus, Orlando, Austin, Portland, Huston, San Francisco, Palm Beach, Atlanta

Employment Type: FullTime

At IT Labs, we are looking for a hands-on Deployment Engineer to support one of the most exciting companies in the AI and engineering space.

Our client is building a next-generation platform that combines AI, simulation, and high-performance computing to help engineers design everything from aircraft and cars to semiconductors and energy systems faster and more intelligently. Instead of relying only on physical prototypes and long testing cycles, their technology allows customers to simulate and optimize complex products in software using AI-powered digital models.

The company was founded by leaders from Formula 1 and advanced AI, has raised significant funding, and works with some of the world’s most innovative organizations in Aerospace, Automotive, Energy, Manufacturing, and Semiconductors.

In this role, you will work directly with customer engineering teams to deploy and support Kubernetes-based environments across AWS, Azure, and on-premise infrastructure. This is a highly technical, customer-facing role focused on troubleshooting, deployment, and solving complex infrastructure challenges.

The role is best suited for someone who enjoys working in fast-moving environments, learning quickly, and taking ownership with limited onboarding.

What You’ll Do

• Work directly with customers to understand their infrastructure, Kubernetes, networking, and security setup

• Lead technical discovery and deployment-readiness discussions

• Deploy and troubleshoot solutions in:

  • AWS EKS

  • Azure AKS

  • On-prem Kubernetes environments

  • OpenShift, Rancher, or vanilla Kubernetes

• Use Terraform, Helm, and Kubernetes operators to install and configure the platform

• Troubleshoot issues such as:

  • Pods stuck in Pending / CrashLoopBackOff

  • Firewall and networking issues

  • Failed image pulls

  • Resource and scaling limitations

  • Cluster configuration problems

• Support deployments in restricted and air-gapped environments

• Work with product and platform teams to report issues, create workarounds, and improve the product

• Support customers after deployment and resolve ongoing infrastructure issues

• Help improve documentation, onboarding, and deployment best practices

• Occasionally travel to customer sites when needed

Required Skills

• Strong hands-on Kubernetes experience in production environments

• Strong AWS experience, especially EKS and customer-owned AWS accounts

• Strong Terraform experience

• Experience with Helm and Kubernetes operators

• Good understanding of:

  • Networking

  • Firewalls

  • VPCs and subnets

  • DNS, ingress, and routing

  • Security restrictions and access control

• Experience troubleshooting complex deployment and infrastructure issues

• Experience working directly with customers in a technical role

• Strong communication skills

• Self-starter mindset and ability to work with limited documentation and onboarding

Nice to Have

• Azure AKS

• OpenShift or Rancher

• Argo CD

• AWS GovCloud

• Air-gapped environments

• GPU / AI workload experience

• NVIDIA GPU Operator

• Crossplane

• Experience in regulated or high-security environments

What to Expect

• Fast onboarding and early involvement in customer calls

• A lot of troubleshooting and problem solving

• Customer-facing technical communication, not project management

• Work across different customer environments and technologies

Working Conditions

• 12-month contract with possibility for extension

• Full-time, 40h/week

• Contract or B2B arrangement

• PTO provided

• Background check required

Our values

We are a company that seeks the best for both our employees and clients, reaching beyond expectations in turning dreams into reality. Our way of working is rooted in our core values (Integrity, Excellence, Proactivity, Innovation, and People), with an expectation that our future colleagues will make these their second nature in their everyday work and life. We don’t ask for perfection, but we do appreciate people motivated to better themselves in every conceivable aspect.

About IT Labs

Founded in 2005, IT Labs is an international software tech company, specializing in purpose and process-driven teams for high-performance, innovation, transformation, and efficiency. Our HQ is in Palm Beach Gardens, Florida, and we have teams around the world - the UK, the Netherlands, Brazil, Argentina, Serbia, Croatia, BIH, Montenegro, North Macedonia, and the Middle East. We are constantly growing, and we would love for you to become part of our team!