IT Systems Engineer / IT & Infrastructure Specialist – Space Programs

Team: IT

Location: Luxembourg

Commitment: Full-time (Regular)

Workplace Type: onsite

KEY RESPONSIBILITIES

• IT Infrastructure & Operations:
• Design, deploy, and maintain IT infrastructure supporting space programs (servers, networks, storage, endpoints).
• Administer Windows, Mac and Linux environments in high-availability and controlled settings.
• Operate hybrid infrastructures (on‑premises and cloud, e.g. Azure, AWS).
• Ensure monitoring, backup, disaster recovery, and incident response readiness.
• Participate in on-call or mission support rotations when required.


• Systems, Cloud & Workspace Services:
• Manage identity, access, and device management (Azure AD, Intune, MDM).
• Support secure collaboration tools (Microsoft 365, file sharing, conferencing).
• Configure and maintain virtualization platforms and containerized environments where applicable.
• Support secure remote access (VPNs, bastion hosts, jump servers).


• Security & Compliance:
• Apply security-by-design principles to all IT systems.
• Support compliance with standards such as ISO 27001, ITAR/EAR-related controls (where applicable), and internal security policies.
• Assist with vulnerability management, patching, audits, and risk assessments.
• Work closely with cybersecurity teams on incident handling and prevention.


• User & Engineering Support:
• Provide Level 2/3 support for engineers, operations teams, and corporate users.
• Support specialized engineering tools and environments (CAD, simulation, test systems, ground segment software).
• Document procedures, architectures, and operational guides.
• Contribute to continuous improvement of IT service delivery.


• Financial & Procurement Management:
• Budget Oversight: Manage, review, and forecast the IT budget, ensuring alignment with program requirements and corporate financial goals.
• Purchasing Coordination: Manage IT-related purchases (hardware, software licenses, cloud credits) in close collaboration with the procurement team.
• Asset Lifecycle: Track and optimize IT spending by managing the lifecycle of assets and identifying cost-saving opportunities.

KEY REQUIREMENTS

• Strong experience in IT infrastructure administration (Windows Server and Linux).
• Solid networking knowledge (TCP/IP, VLANs, firewalls, VPNs).
• Experience with cloud services (Azure or AWS).
• Familiarity with endpoint management and MDM solutions.
• Understanding of ITIL-based service management processes.
• Proven experience working with enterprise ticketing systems (e.g., Jira, ServiceNow, Zendesk) for incident and request management.
• 3+ years of experience in IT operations, systems engineering, or infrastructure roles.
• Experience working in regulated or high-reliability environments (space, aerospace, defense, finance, or similar) is a strong advantage. 
• Strong sense of responsibility and attention to detail.
• Ability to work under pressure in mission‑critical contexts.
• Clear communication skills and a collaborative mindset.
• Proactive, structured, and solution-oriented approach.

NICE TO HAVE

• Experience in the space or aerospace sector.
• Exposure to ground segment or mission operations environments.
• Automation and scripting skills (Ansible, Terraform, Bash).
• Knowledge of containerization (Docker, Kubernetes).
• Security certifications or experience with security clearance processes.
• Experience working within an international organization, with the ability to navigate diverse cultures and collaborate effectively across multiple time zones.