Staff Site Reliability Engineer

Department: Engineering, Product & Design

Location: San Francisco, New York City, Chicago

Compensation: $220K – $235K • Offers Equity • Offers Bonus

Employment Type: FullTime

Build AI contracting at enterprise scale. Ship it fast.

Ironclad is building AI on one of the most consequential datasets in enterprise software: over 2 billion contracts across thousands of the world's largest organizations. Contracts run every dollar, deal, and business relationship on the planet, and the AI transformation of this space is still largely uncharted. Engineers here are building agentic solutions to problems that haven't been solved yet, in a category that's still being defined. The feedback loop is short, the data is rich, and the people closest to the work are the ones deciding what gets built next. That ability to deliver impact quickly is why the the companies at the forefront of AI choose Ironclad to manage their contracts.

We’re consistently recognized as a leader in the industry: a Leader in the Forrester Wave and Gartner Magic Quadrant for Contract Lifecycle Management, a Fortune Great Place to Work, and one of Fast Company’s Most Innovative Workplaces. Ironclad has also been named to Forbes’ AI 50 and Business Insider’s list of Companies to Bet Your Career On. We’re backed by leading investors including Accel, Y Combinator, Sequoia, BOND, and Franklin Templeton. For more information, visit www.ironcladapp.com or follow us on LinkedIn.

This is a hybrid role. Office attendance is required at least twice a week on Tuesdays and Thursdays for collaboration and connection. There may be additional in-office days for team or company events.

We are seeking a strategic, high-output Staff SRE to define the future of our cloud platform and champion engineering excellence across Ironclad. In this role, you will pair deep cloud-native mastery with a passion for mentoring, driving architectural resilience, and solving complex distributed systems at scale.

Roles & Responsibilities:

• Provide technical leadership and strategic direction for the Site Reliability Engineering team and our broader Cloud Platform

• Define and champion SRE best practices, setting the standard for engineering excellence across the entire organization

• Solve the whole problem. Architecture for resiliency, identify risks, and make it happen.

• A proven track record of designing and driving an 'automate-everything' culture (build, test, deploy, monitor)

• Preference for collaboration, open communication and reaching across functional borders

• Thorough understanding of backup/recovery systems, cloud storage architecture, and distributed systems

• Be on an on-call rotation to respond to incidents that impact Ironclad’s availability, and provide support with internal or customer-facing incidents

• Translate the near, mid, and long-term strategic needs of the business into a scalable, resilient platform roadmap

• Drive critical architectural decisions with a relentless focus on security, scalability, and high performance

• Be a mentor, multiply our team’s output with leadership and guidance

Key Skills:

• 8+ years of DevOps / SRE experience

• 5+ years of coding experience

• Expert knowledge of Kubernetes and Google Cloud Platform (or similar provider)

• Ability to build resilient infrastructure

• Modern GitOps - Experience with tools like Terraform/Pulumi, CircleCI, ArgoCD

• Experience with modern AI enabled tools such as Claude Code, Cursor, Zed

• Troubleshooting and analytical skills, can PR review human and AI generated code

• Strong technical aptitude and exceptional communication skills (written and verbal)

• Desire for helping customers, and the ability to dive deep and learn a new product.

• Experience and desire to work cross-functionally

• Team and goal-oriented.

• High output; low ego

Bonus Points if you have:

• Experience with multi-region support

• Expert Database Management Experience

• Experience managing AI Infrastructure

• Typescript Experience

Base Salary Range:

Staff Site Reliability Engineer: $220,000 - $235,000 offers company bonus

The base salary range represents the minimum and maximum of the salary range for this position based at our San Francisco headquarters. The actual base salary offered for this position will depend on numerous factors, including individual proficiency, anticipated performance, and the location of the selected candidate. Our base salary is just one component of Ironclad’s competitive total rewards package, which also includes equity awards (a new hire grant, along with opportunities for additional awards throughout your tenure), competitive health and wellness benefits, and a commitment to career growth and development.

US Full-Time Employee Benefits at Ironclad:

• 100% health coverage for employees (medical, dental, and vision), and 75% coverage for dependents with buy-up plan options available

• Market-leading leave policies, including gender-neutral parental leave and compassionate leave

• Family forming support through Maven for you and your partner

• Paid time off - take the time you need, when you need it

• Monthly stipends for wellbeing, hybrid work, and (if applicable) cell phone use

• Mental health support through Modern Health, including therapy, coaching, and digital tools

• Pre-tax commuter benefits (US Employees)

• 401(k) plan with Fidelity with employer match (US Employees)

• Regular team events to connect, recharge, and have fun

• And most importantly: the opportunity to help build the company you want to work at

**UK Employee-specific benefits are included on our UK job postings

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.