As a Safety Project Manager, you will be accountable for management and service delivery excellence of a large sized global project, covering single or multiple Lifecycle Safety functions (clinical trial and post-market). With customer-facing responsibility, the Safety Project Manager will provide strategic leadership and matrix project management for globally scoped deliverables; collaborate with a global team in a joint effort to meet customer expectations; recommend and implement ongoing continuous improvement in an effort to ensure that our deliverables provide the highest level of quality and value to our customers. 

Main Responsibilities

• Manage customer interface and communication for assigned project and programs.

• Manage customer deliverables for assigned projects/programs. Tactical, day-to-day customer-facing leadership at project/program level. Responsibilities include project planning, scope management, quality management and project financial management.

• Represent Lifecycle Safety on projects and serve as primary point of contact within Lifecycle Safety for all internal and external customers; liaise between customers and Lifecycle Safety Operational teams.

• Manage finances for assigned projects. Update financial systems, revenue recognition, invoicing, and project budget review.

• Ensure financial project performance through oversight of key performance metrics.

• Acts as the Safety Subject Matter Expert (SME) and single point of contact for Governance, Executives and Integrated Partners in construction of proposed solution and defends the strategy and pricing from initiation through to delivery.

• Provide leadership and accountability for customer-facing collateral and operational support to deliver key customer messages, working cross-functionally and across the opportunity lifecycle, integrating lifecycle safety core message delivery into customer facing material, presentations and meetings.

• Collaborate with senior leadership to implement strategic initiatives and ensure global consistency.

• Lead meetings with internal and external stakeholders. Provide project status updates, defines processes, project/planning strategy.

• Work closely with Lifecycle Safety Operational teams, to ensure projects are delivered in accordance with customer expectations.

• Work in a customer centric fashion analyzing current and future customer needs and actively developing innovative, cross- functional strategic solutions within Lifecycle Safety service lines to meet customer needs.

• May act as an account owner over a program or customer portfolio and therefore report portfolio level metrics and provide oversight of projects they do not directly lead.

Minimum Required Education and Experience 

• Bachelor’s Degree in Life Science or healthcare or Project Management related discipline is required

• Excellent written and verbal skills in English.

• 4 to 6 years' clinical research experience in a Contract Research Organization combining 4 years of Lifecycle Safety (Pharmacovigilance, CEVA, Medical Information, Risk Management etc.) and 2 years' project management experience.

• Knowledge of applicable global clinical research regulatory requirement; i.e. Good Clinical Practice (GCP) and International Conference on Harmonization (ICH) guidelines, IQVIA Standard Operating Procedures.

Skills and Abilities 

• Customer focused with effective relationship building skills.

• Strong project management, planning and organizational skills with the ability to deliver on multiple projects and manage competing priorities.

• Effective verbal and written communication skills including ability to network and lead teleconferences. Ability to achieve results through communication, facilitation, negotiations in a matrix service delivery environment with shared accountabilities.

• Proven strong presentation and report writing skills.

• Effective business acumen and financial analytical skills, tactical planning, budgeting.

• Excellent team management and leadership skills, conflict management.

• Independent judgment, negotiating, decision-making, and problem-solving skills.

• Ability to manage ambiguity.

• Willingness to increase knowledge across Lifecycle Safety service lines and develop new skills.

This role is not available for UK visa sponsorship

IQVIA is a leading global provider of clinical research services, commercial insights, and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com.

At IQVIA, we believe that diversity, inclusion, and belonging empower our mission to accelerate innovation for a healthier world. We create a culture of belonging by valuing the perspectives of all talented employees worldwide and providing them with the opportunity to power smarter healthcare for everyone, everywhere. When our talented employees bring their authentic selves and their diverse experiences to work, they enable us to accomplish extraordinary things. Multifaceted thought processes spark innovation. Multi-talented collaboration harnesses innovation to deliver superior outcomes.