Senior Infrastructure Operations Engineer

Location: Prague or Remote EU

Department: Engineering

About the Role

At IP Fabric, we help the world's largest enterprises understand and assure their networks. Behind our product is a platform our engineering teams rely on every day, and that is where you come in.

As an Infra Ops Engineer, you'll join a small, hands-on infrastructure team that runs our internal platform: Hetzner infrastructure, Linux servers, hypervisors, all managed as code with Puppet and Ansible. You'll keep things reliable, share on-call (business hours only), and above all make things better: leading infra projects that make engineering faster, automating repetitive work and increasing resiliency.

We see internal engineers as our customers. Communication, ownership and a proactive, helpful attitude matter here as much as technical skill.

What You'll Do

• Support engineering as our customer, with the infrastructure they need.
• Own and deliver significant infrastructure projects end to end, from proposal and planning through rollout and documentation
• Bring fresh ideas and challenge the status quo constructively
• Operate and improve our Linux-based infrastructure across Hetzner VMs (together with Proxmox hypervisors, bare-metal machines etc), using Puppet and Ansible.
• Take part in a weekly, business-hours on-call rotation: handle requests from engineers, respond to monitoring alerts and run upgrades
• Improve monitoring, alerting and observability so issues are caught before engineers notice them
• Share knowledge through documentation, runbooks and pairing, to raise the team's bus factor

What You'll Need

• A service-minded attitude towards the engineers you support
• A track record of owning improvements proactively, not just executing tickets
• Strong Linux administration and troubleshooting skills in production environments
• Configuration management tool experience - SaltStack, Chef, Ansible, Puppet
• Solid scripting in Bash and Python for automation
• Experience with monitoring and alerting tools
• Experience with on-call or operational responsibility, and a calm, structured approach to incidents
• Clear communication in English (spoken and written)
• EU citizenship or other eligibility to work in the EU

Bonus Points

• Experience with Hetzner or other dedicated/bare-metal hosting
• Ansible
• Proxmox or other KVM-based virtualisation
• GitLab CI/CD pipelines and runners

Benefits & Perks 

• 25 days of holidays + 5 flexi-days.
• Pluxee Flexi Card (up to 16 000 CZK per year - valid only for Czech employees)
• Anniversary rewards.
• Collaboration with diverse, international teams.  
• A pet-friendly office in the center of beautiful Prague.
• Complementary and yummy snacks, coffee, brew and refreshments in the office.
• Regular team and company events.