Senior Manufacturing Engineer - Field Deployment

We are looking for a Senior Manufacturing Engineer - Field Deployment to plan and execute the deployment of our quantum systems at customer locations.  Partnering with the Engineering & Technology organization, the Field Deployment Engineer will support the initial setup of equipment at customer locations and the assembly, installation, and testing of deployed quantum computers.  The ideal candidate will have a strong background in manufacturing, deployment, and testing of complex optomechanical systems.  This candidate will also possess excellent organizational and interpersonal skills, capable of working a variety of tasks in a proactive manner.   This critical team member will have a customer-focused mindset and will own the scope and assembly of elements of all product deployments as we progress on our mission to build the world’s best quantum computers to solve the world’s most complex problems. 

This position requires a highly motivated manufacturing engineer with experience in system integration, field installations and deployment, and checkouts of engineered products. Knowledge of free space optical assembly, including high precision devices, alignment of assemblies, and manufacturing best practices, are additional skills that successful candidates will have.  

Responsibilities: 

• Support assembly, integration, and test of system-level quantum computer deployments at customer data centers and/or remote IonQ data centers
• Support the deployment of critical systems and subsystems for quantum computers.
• Facilitate and lead daily deployment standups, coordinate on-site deployment activities, report status, and escalate as needed.
• Operate lifting tooling for large, heavy equipment within the product
• Provide technical leadership and guidance to Deployment and Manufacturing Engineering team in support of customer-facing field installations
• Provide technical expertise on field engineering, deployments and installations, and coordination between organizations
• Work closely with the local, in-plant design and production teams to ensure successful deployment in the field
• Develop tactical deployment plans for system-level customer installations
• Create and Interpret engineering drawings and work instructions to facilitate the deployment of quantum systems
• Support development and prototyping activities during pre-deployment phase of product development lifecycle
• Drive root cause analysis and corrective action on production and in-field failures.
• Troubleshoot and correct equipment failures in-field during customer deployments.
• Support NPI, manufacturing, and process development activities on new product programs
• Develop, implement, maintain, and continuously improve mechanical and optical assembly processes as it relates to Quantum computer systems deployments
• Create work instructions (SOP’s) including EH&S guidelines, LOTO procedures, technician training plans, and maintenance SOPs for area of responsibility
• Partner with Supply Chain Management (SCM) and Engineering to identify areas of improvement for components, updating drawings to eliminate supplier escapes, identify opportunities for value engineering, support vendor qualifications and MRB processes.
• Meet business OKRs and key results
  
  

You’d be a good fit with: 

• Ability to travel both domestically and internationally up to 75% of the time.
• Able to be onsite at the Bothell manufacturing facility the remainder of the time. 
• 5+ years' experience in high-tech, engineering-driven, manufacturing environments of complex electro-optical systems, subsystems and components
• Experience with complex optical systems, lasers, free-space optical systems and components
• Strong customer-focused mindset and ability to interface with customer during on-site deployment as needed
• Mechanically inclined, analytic, and detail-oriented
• Team-oriented and able to proactively communicate with employees at all levels in a fast-paced development environment.
• Experience in project management fundamentals, including ability to create and maintain tactical plans and schedules
• Excellent verbal and written communication skills required.
• Mechanical, electrical, and optical equipment troubleshooting experience
• Optical Alignment experience, including experience in aligning lenses, mirrors, prisms, and optical/optomechanical components on an optical breadboard
• Experience in implementation, use or configuration of MRP systems
• Experience transforming R&D prototypes into highly reliable products
• Experience in cable and routed systems installations, and cable management and dressing
• Collaboration with cross-functional development teams including engineering, research, and development
• Strong hands-on attitude and ability to spend significant time "on the floor" with the team, being involved at the detail level. 
• Bachelor's degree or higher in Engineering or Science
• Ability to be on-site every day
  
  

You’d be a great fit with: 

• Deep experience in complex optical, electrical or mechanical products and systems 
• Additional experience desired with semiconductor, optics, and photonics components, opto-electronic modules, vacuum assemblies, and cryogenic systems
• Experience/success in interacting with suppliers directly.  Collaboration with supply chain sourcing, fostering partnerships for critical development and risk reduction 
• Effective interpersonal skills and ability to work well with customers, suppliers, and in a team environment
• Ability to act independently to uncover and resolve issues associated with the development and implementation of operational programs and factories and/or supplier health development
• Best-in-class cross-functional communication, collaboration & presentation skills
• Advanced degree and/or specialization in optics 
• Experience Initiating and implementing LEAN manufacturing and Cost Reduction activities

Location: This role is based at our office located in Bothell, WA.
Travel: Up to 75% for extended periods and is expected to be in the office when not traveling.

The approximate base salary range for this position is $128,119 - $167,740.