Key Responsibilities:
- Working with the Development team, Infrastructure team, Support team and Product Management team to provide tools to support business processes within the following categories:
- Monitoring – ensuring that the systems are available and working within expected parameters
- Validation – Did the deployments succeed, are the configurations valid…
- Deployment/ Upgrades – taking software through a CI/Deployment pipelines to meet the needs of the business
- Investigation/troubleshooting – Investigating issues passed over from the support team to understand and prevent recurrence.
- Business Intelligence – understand the usage of the applications/tools to provide insights to drive future development.
- Security – support pen tests/security reviews, understand impacts to business of threats raised from the security landscape
- Collaboratively work as part of the wider team to continuously deliver quality software to production
- Apply your experience and knowledge to solve both common and complex issues
- Exercise significant independent judgement to determine the best method for accomplishing objectives
- Provide constructive and timely feedback to the wider ION Analytics team with a goal of improvement/automation of repetitive tasks.
- Contribute to developing and refining the existing processes to enhance quality and productivity and promoting best practice.
Required Skills, Experience and Qualifications:
- 5+ years of experience in a related role
- Some experience with PowerShell, JavaScript, TypeScript, .NET, SQL
- Experience with Azure DevOps pipelines/GitHub Actions.
- Experience with Monitoring tools, SCOM Management packs/Site 24/7…
- Practical skills in debugging and profiling applications
- Windows/Azure Administration experience
- Experience communicating to internal and external stakeholders
- Degree educated in Computer Science or relevant subject
- Excellent spoken and written English
- Enthusiastic about delivering high quality software
- Experience of driving innovation within teams
- Positive, can-do approach to work, delivering on commitments
- Ability to communicate clearly and persuasively
- Able to earn respect and build trust through high-quality delivery and by demonstrating the value added
- Constant drive to learn from your own - and others - mistakes
- Act with integrity, with the ability to make decisions, taking accountability for the consequences of these decisions
- Creative approach to problem solving, can look at existing situations and problems in novel ways and propose innovative solutions
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