Sr Quality Engineer

Company Description

At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.

As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare's hardest challenges and advance what is possible.

Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere. We strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves.

Passionate people who want to make a difference drive our culture. Our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential.

Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let's advance the world of minimally invasive care.

Job Description

Roles & Responsibilities:

• Initial Roles and responsibilities for this position has responsibility will include the following: 50% involvement in supporting manufacturing operations, 25% in product changes or new product introduction projects, 15% failure investigation, 10% preforming complex inspection and project management.
• Develop and apply corporate level quality metrics.
• Support line transfers between Intuitive buildings and regions.
• Product Development- Handle projects of various product and subsystem types (Instruments, Accessories, product improvements, etc.).
• Plan and direct creation of quality standards, quality control, and quality assurance procedures, sampling plans, test methods, fixtures, and processes for finished devices manufactured at ISI Mexicali, and OEM suppliers, utilizing clinical and engineering knowledge.
• Ensure process compliance through the design and development of comprehensive procedures including work instructions, flowcharts, forms, templates, checklists, and other product or process related documentation, for recording, evaluating, and reporting quality data.
• Develop and implement methods and procedures for disposition of discrepant material.
• Provide support to commercial product manufacturing processes, including failure analysis, documentation review and approval, tooling qualification, and defect containments.
• Failure Analysis- Provide quality expertise post market release to the quality engineering support team to analyze the returned product.
• Perform deep technical failure analysis based on the physics of failure.
• Review and interpret complex data analysis rooted in an understanding of our product hardware and software, the physics of failure, and the use conditions in the clinical / operating room environment.

Qualifications

Skills, Experience, Education, & Training:

• Minimum Education: bachelor’s degree in electrical, mechanical or system engineering, math, or physics. Advanced degree preferred.
• Proficient in English. Ability to communicate efficiently is a must.
• Minimum 8+ years of working experience in Quality Engineering and Manufacturing Engineering,  in manufacturing environment, minimum 4 years in medical device design or manufacturing environment.
• Understands Quality and compliance System.
• Understands of CFR 21 Part 820/ ISO 13485 requirements for making process or design changes.
• Has a good grasp of risk assessments (Clinical/Usability risk assessments, FMEAs, etc.).
• Able to learn the product and process quickly and assesses defects' impact to product.
• Understands root cause investigation process and able to initiate routine problem-solving investigations.
• Involved in Design and process improvement projects in the past.
• Able to review Qualification and Validation protocols.
• Understands manufacturing metrics.
• Understands basic Excel data analysis operations (e.g., Pareto, charts, and trend)
• Able to work in various project teams as the Quality SME
• Able to communicate work tasks to various project team members.
• Capable of Compiling data in format appropriate for presentation
• Personality Requirements: able to cope with changes and uncertainties; and handle associate risks comfortably.
• Ability to bring unpleasant facts to discussion, does not hold back information.
• Results driven.
• Listens and respects others.
• Demonstrates constructive work relationship with others in the organization.
• Sets priority and manages time wisely, capable of identifying the critical issues from the trivial issues.

Additional Information

Intuitive es un empleador que brinda igualdad de oportunidades de empleo. Proporcionamos igualdad de oportunidades de empleo a todos los solicitantes y empleados cualificados, y prohibimos cualquier tipo de discriminación y acoso, independientemente de su raza, sexo, condición de embarazo, orientación sexual, identidad de género, origen nacional, color, edad, religión, condición de veterano protegido o de discapacidad, información genética o cualquier otra condición protegida por las leyes federales, estatales o locales aplicables.