Salesforce MDM/Data Architect

Company Description

At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.

As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare's hardest challenges and advance what is possible.

Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere. We strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves.

Passionate people who want to make a difference drive our culture. Our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential.

Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let's advance the world of minimally invasive care.

Job Description

Primary Functions of Position

The role of a Salesforce Master Data Management (MDM) Data Architect is critical in ensuring that an organization effectively manages and utilizes its data across various systems. The primary functions include:

• **Data Governance**: Establish and enforce data governance policies to ensure data quality, consistency, and security across the organization. This includes defining data ownership, standards, and best practices.
• **Data Modeling**: Design and develop comprehensive data models that align with business requirements and facilitate data integration. This involves understanding existing data structures and creating a blueprint for future needs.
• **Integration Solutions**: Create integration strategies that allow data to flow seamlessly between Salesforce and other enterprise systems. This includes identifying and implementing appropriate tools and technologies for effective data exchange.
• **Data Quality Management**: Implement processes and tools to continuously monitor and improve data quality. This includes defining metrics, conducting data profiling, and establishing data cleansing routines.
• **Collaboration with Stakeholders**: Work closely with various stakeholders, including business analysts, developers, and data stewards, to understand their data requirements and ensure alignment with organizational goals.
• **Master Data Strategy**: Develop and maintain a master data strategy that defines how to manage key entities (such as customers, products, and vendors) within the Salesforce ecosystem.
• **Technical Leadership**: Provide technical guidance to the team on MDM best practices and assist in troubleshooting data-related issues within Salesforce and related platforms.
• **Training and Support**: Offer training and support to users on data management tools and processes to foster a culture of data stewardship within the organization.

By fulfilling these functions, a Salesforce MDM Data Architect plays a vital role in leveraging data as a strategic asset, ultimately driving better decision-making and enhancing operational efficiency.

Essential Job Duties

• Work independently in a time critical environment and as part of a team on ongoing projects.
• Understanding of how master data is used within business processes and its impact on desired business process outcomes
• Ability to influence peers and subordinates to modify behaviors and provide support for the adoption of data governance policies
• Synthesize information to create professional project deliverables including meeting minutes, business requirements, business process flows, value stream maps, and data flow diagrams.
• Create and present high-quality documents that can be shared with end users.
• Follow GxP standards for writing complete and accurate user stories.
• Communicate enhancement requests to implementation team.
• Create test cases including various scenarios/edge cases to test the effectiveness of user stories.
• Must have excellent verbal and written communication skills as well as strong analytical, presentation, and reporting skills.
• Must be able to perform work effectively in a fast-paced environment and handle multiple tasks and demands simultaneously.
• Must be flexible and quickly adapt to changing business needs and processes.
• Be able to evaluate and recommend improvements to the user interface and user experience design in order to drive efficiency of the related business processes. Be able to recognize and correct user experiences that are not scalable.
• Collaboration with key project stakeholders and business communities to comprehend the overall business vision for each project.
• Collaboration with developers and SMEs to build the technical vision and analyze trade-offs.
• Plan, create deliverables for, and facilitate User Acceptance Testing.
• Communicate progress and status to business stakeholders and Technology management via written reports.

Qualifications

Required Skills and Experience

• Implementing Salesforce MDM configuration to refine data matching, survivorship, and merge rules
• Customizing Salesforce MDM Title and reference-data to meet stakeholder needs.
• Experience with Customer Master, Install Base Master and maintains master data, metadata, data management repositories, logical data models, data standards
• Creates and maintains optimal data pipeline architecture for extraction, transformation, and loading of data from various data sources – both internal and external
• Participate in the development of architectures, strategies, and policies around data governance, including master data management, metadata management, data quality and data profiling
• Partner with cross functional teams and stakeholders to develop MDM vision and strategy.
• Communicates and maintains master data, metadata, data management repositories, logical data models, data standards
• Assembles large, complex sets of data that meet non-functional and functional business requirements
• Experience in writing user stories, integration specifications and business requirement documents.
• Minimum 6+ years of experience with Salesforce configuration and administration.
• Developing requirements for Salesforce development and API development.
• Developing integration requirements for integrations between Salesforce and other applications based on batch, near real-time and real-time integration patterns.
• Writing requirements for Application development and integration development.
• Experience with Agile scrum methodology, leading a team of motivated experienced developers to deliver a high-quality technical solution.
• Knowledge and ability to effectively participate in all agile ceremonies

Required Education and Training

• Minimum education: Bachelors Degree or equivalent relevant experience required. Experience will be evaluated based on the core proficiencies for the role

Preferred Skills and Experience

• Delivering high-value business outcomes applying an agile approach
• Confirmed results leading customer and/or partner success stories
• Experience working with Experience Cloud
• Relevant Salesforce certifications and consulting experience are strongly recommended

This job is On-site in Sunnyvale, CA, 3 days weekly.

Working Conditions

• None

#LI-Hybrid

Additional Information

Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19.  Details can vary by role.

Intuitive is an Equal Employment Opportunity / Affirmative Action Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

EEO and AA Policy

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

Preference will be given to qualified candidates who do not reside, or plan to reside, in Alabama, Arkansas, Delaware, Florida, Indiana, Iowa, Louisiana, Maryland, Mississippi, Missouri, Oklahoma, Pennsylvania, South Carolina, or Tennessee.

We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target salary ranges are listed.