Manager, Supplier Process Engineering

Company Description

At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.
As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare's hardest challenges and advance what is possible.
Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere. We strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves.
Passionate people who want to make a difference drive our culture. Our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential.
Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let's advance the world of minimally invasive care.

Job Description

Primary Function of Position:

Manage a team of Supplier Engineers with a focus on introducing new products into production and sustaining products already in production for the Multiport business unit. The successful candidate will have the ability to run a team, and comprehend and solve complex issues associated with the supplier manufacturing process, quality, and business inter-relationships. This person will develop supplier quality systems and manufacturing processes to sustain suppliers and parts effectively.

The preferred candidate possesses deep metal machining, metal injection molding, plastic injection molding and/or stamping manufacturing knowledge along with skills to select and develop suppliers. Good project management skills are necessary to work on multiple projects with cross-functional teams and suppliers.

Roles & Responsibilities:

Manage a team of supplier engineers in strategic supplier selection, evaluation, development, and improvement with the goal of establishing and maintaining a high-performing, long-term, sustainable production supply chain.

This is a working manager role which requires executing Supplier Engineering deliverables along with the team.

• Develop and implement a robust long-term supplier strategy for the product family.
• Select and evaluate suppliers that fit the supplier strategy and influence critical collaborators to utilize and maximize the use of the Production supply base.
• Ensure suppliers are compliant with the Intuitive quality management system.
• Manage quality and drive the team in mitigating business risks and overcoming related challenges.
• Manage supplier relationships to partner with Intuitive and the supplier effectively.
• Help the team in completing the Production Part Qualification deliverables: pFMEA, Special Process Validations, FAI, and Process Capability Data
• Help transfer of parts and suppliers throughout the product development life cycle
• Manage the planning and implementation of supplier change management projects using the Supplier Change Request process (SCR).
• Develop and use measurement techniques for supplier part quality, capability, cost, capacity, and delivery by creating metrics to establish if an action is required.
• Identify and investigate opportunities for cost reduction and/or quality improvement by collecting opportunities and creating tactics to present opportunities, perform research, and provide data-driven plans to management.
• Drive the supply base to continually improve their business and manufacturing process performance to meet Intuitive’s requirements for supplier excellence using a collection of best practices in project management, Six Sigma, Lean, SPC, and negotiation.
• Review, examine, and close non-conformances, and first article inspections by judging risk analyses and justifications, calculating corrective and preventive actions at suppliers (SCAR), and looking for opportunities with suppliers to eliminate recurrence.
• Led the team in solving complex process issues in the manufacture of components and assemblies.
• Facilitate, influence, and work cross-functionally to improve supplier engineering processes.

Qualifications

Skills, Experience, Education, & Training:

• Proven ability to manage teams to solve complex technical and process problems
• Proven ability to hire highly capable staff, and grow and mentor staff
• Proven ability in New Product Introduction and rapid scaling in production
• Outstanding deductive skills along with good judgment
• Proficient in Six Sigma and Lean Manufacturing techniques; certification preferred
• Proficient in pFMEA, process validation, route cause investigation, inspection, and test techniques
• Knowledge of document management systems and ERP Systems, preferably Agile and SAP
• Knowledge of 21 CFR part 820 and ISO 13485 preferred
• Demonstrable knowledge of a wide range of manufacturing processes, including an expertise of key input variables for quality, cost, and capacity
• Excellent written and verbal communication skills, including presentations to executives
• Excellent Project Management skills
• Excellent complex problem solving skills
• Experience in a high-volume medical device company is a plus
• Ability to travel to suppliers on an as-needed basis – domestic and international (25%)

Required Education and Training:

• Minimum BS degree in Mechanical Engineering or equivalent, advanced degree preferred
• At least 8 or more years related experience in Manufacturing, Operations, Supplier Quality, Supplier Development, or related field with significant medical or medical device experience preferred
• Minimum 1 years of experience leading supplier development or supplier quality engineering teams, or leadership of equivalent areas.

Working Conditions

• Ability to travel to suppliers on an as-needed basis – domestic and international. 25%

Preferred Skills and Experience

• Medical Device, Automotive, or Aerospace experience is a plus
• Application knowledge in SAP, Agile, EDW, Tableau, iValua, Smartsheet Preferred

Additional Information

Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19. Details can vary by role.

Intuitive is an Equal Employment Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target salary ranges are listed.

Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19.  Details can vary by role.

Intuitive is an Equal Employment Opportunity / Affirmative Action Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

EEO and AA Policy

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

Preference will be given to qualified candidates who do not reside, or plan to reside, in Alabama, Arkansas, Delaware, Florida, Indiana, Iowa, Louisiana, Maryland, Mississippi, Missouri, Oklahoma, Pennsylvania, South Carolina, or Tennessee.

We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target salary ranges are listed.