Platform Operations Engineer

Job Description

As a member of our Operations team, the Platform Operations Engineer will help address the operational needs of a mixed on-premises and cloud environment.

In this role, the person is expected to have a strong Linux system administration and operations background. They have excellent problem-solving and troubleshooting skills. The person should be passionate about automation and learning new skills and technologies.

Responsibilities

Essential job functions included but are not limited to the following:

• Strong operational skills, with the ability to work with end users to understand requirements and resolve trouble tickets.
• Drive consistent, standardized solutions across IBKR for all hardware, software, configurations, and processes.
• Implement tools and processes for efficient and effective operational management of the environment -- change management, monitoring, alerting, etc.
• Schedule and provide after-hours or weekend support, when necessary, to perform high-risk or planned downtime of IBKR’s data centre systems for upgrades and maintenance.
• Participate in permanently eliminating issues through automation.
• Interact with internal teams to provide solutions and resolve problems promptly and proactively.
• Ability to communicate complex technical concepts to individuals of various technical ability

Requirements

• A Bachelor’s degree in applicable field or equivalent experience
• 4+ years of Linux System Administration or Operations
• Strong background in Linux administration. Understanding of core Linux concepts and technologies (LVM, systemd, memory/CPU/network/disk management and troubleshooting, Bash scripting)
• Experience with storage protocols and technologies such as NFS, iSCSI, Fibre Channel
• Able to handle pressure during outages and systematically resolve issues
• Experience being tasked outside their training, willing to take on and learn new technologies
• Good understanding of host and network security concepts
• Understanding of standard services and protocols (DNS, DHCP, LDAP, SSH, SNMP)
• Understanding current monitoring concepts and tools (Prometheus, Nagios, Grafana etc.)

Desired Skills

• Familiarity with AWS or another cloud provider and familiarity with DevOps tools.

Company Benefits & Perks

• Competitive Salary, annual performance-based bonus and stock grant
• Excellent health and welfare benefits, including medical, dental, specialist and in-patient 
• Competitive package of Annual Leave
• Daily lunch is ordered in house with a fully stocked kitchen
• Modern offices with multi-monitor setups
• Great work-life balance
• Unique opportunity to gain exposure to global financial products, markets and clientele
• Opportunities for career progression and job scope expansion in a global company with a growing local presence
• Hybrid work arrangement role permitting