Lead Product Manager - Customer Onboarding & Ecosystem

Integral Ad Science (IAS) is a leading global media measurement and optimization platform that delivers the industry’s most actionable data to drive superior results for the world’s largest advertisers, publishers, and media platforms. IAS’s software provides comprehensive and enriched data that ensures ads are seen by real people in safe and suitable environments, while improving return on ad spend for advertisers and yield for publishers. Our mission is to be the global benchmark for trust and transparency in digital media quality. For more information, visit integralads.com.

We are seeking a Product Manager to lead the strategy and execution of IAS's core platform, focusing on customer onboarding, integration with the digital advertising ecosystem, and maximizing client use of IAS products. This role is crucial in maintaining IAS’s position as a leader in the ad verification and measurement space.

The ideal candidate has the track record of inspiring and energizing teams to create future visions of the product, articulating customer problems and market opportunities, analyzing industry trends, making priority decisions and clarifying trade-offs, and working with your colleagues across roles to break that down into an adaptable plan that delivers value to our customers. Innovation and challenging the status quo are in our team’s DNA. We are looking for someone who can bring fresh perspectives to drive product innovation. 

What you’ll get to do:

• Develop and execute the strategic roadmap for IAS’s core platform architecture, including scalable onboarding experiences, user roles, and permissions
• Oversee the design and implementation of self-serve tools, CRM/ERP integrations, API development, and platform scalability for global advertisers and partners
• Drive platform optimization, ensuring compliance with industry regulations, and implement security features, audit logs, and change management processes
• Collaborate with domain teams to support unique platform requirements and smooth onboarding implementation for new features
• Manage the infrastructure for feature releases and launch processes, while providing in-product messaging and user guidance to increase adoption and usage
• Lead the development of KPIs, analytics, and a feedback loop to continuously improve platform performance and customer onboarding
• Partner with sales and customer success to streamline transitions from sale to active use, and create product documentation and best practice guides

You should apply if you have most of this experience: 

• Bachelor’s degree in Engineering or a related field.
• 10+ years of product management experience in B2B SaaS, AdTech, or related industries, with a strong knowledge of the digital advertising ecosystem.
• Expertise in platform architecture, user management systems, and large-scale, high-performance distributed systems.
• Familiarity with RESTful APIs, SDKs, and integration patterns.
• Strong understanding of UX/UI design principles and customer journey optimization.
• Data-driven decision maker with experience in customer education and training program development.
• Excellent communication skills for conveying complex technical concepts to diverse stakeholders.
• Proven ability to manage stakeholders, drive cross-team collaboration, and align on key initiatives.

About Integral Ad Science

Equal Opportunity Employer:

IAS is an equal opportunity employer, committed to our diversity and inclusiveness. We will consider all qualified applicants without regard to race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability or age. We strongly encourage women, people of color, members of the LGBTQIA community, people with disabilities and veterans to apply.

California Applicant Pre-Collection Notice:

We collect personal information (PI) from you in connection with your application for employment or engagement with IAS, including the following categories of PI: identifiers, personal records, commercial information, professional or employment or engagement information, non-public education records, and inferences drawn from your PI. We collect your PI for our purposes, including performing services and operations related to your potential employment or engagement. For additional details or if you have questions, contact us at compliance@integralads.com.

To learn more about us, please visit http://integralads.com/ 

Attention agency/3rd party recruiters: IAS does not accept any unsolicited resumes or candidate profiles. If you are interested in becoming an IAS recruiting partner, please send an email introducing your company to recruitingagencies@integralads.com. We will get back to you if there's interest in a partnership.

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