Staff Software Engineer-SRE (Site Reliability Engineering) (Remote/Flexible)

Position Overview:

As a Staff SRE in Site Reliability Engineering (SRE) at Insulet, you will play a critical role in architecting, implementing, and maintaining highly available and scalable infrastructure and systems. You will lead a team of SRE engineers, driving best practices, develop a culture of automation, and ensuring the reliability of our services. This role requires a hands-on approach to solving complex technical challenges while providing technical leadership to the team.

Responsibilities:

• Provide technical guidance and mentorship to the SRE team.

• Drive the implementation of best practices in reliability, scalability, and performance.

• Lead by example, demonstrating excellence in technical skills and problem-solving.

• Collaborate with cross-functional teams to design scalable, resilient, and efficient systems.

• Architect and implement infrastructure solutions that meet the requirements of high availability and performance.

• Drive the adoption of modern technologies and tools to improve system reliability and efficiency.

• Develop and maintain automation tools for provisioning, deployment, and monitoring.

• Automate routine tasks to improve operational efficiency and reduce manual intervention.

• Design and implement monitoring solutions to proactively identify issues and prevent service disruptions.

• Lead incident response efforts, conducting post-mortem analysis, and implementing measures to prevent recurrence.

• Develop & Automate runbooks and playbooks to streamline incident resolution processes.

• Conduct capacity planning exercises to ensure systems can handle current and future loads.

• Identify performance bottlenecks and optimize system performance through tuning and optimization efforts.

• Collaborate with development teams to design and implement scalable architectures.

• Document system architectures, configurations, and procedures.

• Promote knowledge sharing within the team through technical presentations, workshops, and documentation.

Education and Experience:

• Bachelor’s in computer science, Engineering, or a related field.

• 9+ years of experience in the field including 5+ Site Reliability Engineering, DevOps, or a similar role.

• Proven experience architecting and managing highly available, scalable, and fault-tolerant systems.

• Strong understanding of cloud computing platforms (e.g., AWS, Azure, GCP) and container orchestration technologies (e.g., Kubernetes).

• In-Depth knowledge of AWS services including VPC, Lambda, IAM, ELB, EC2, ECS, CloudWatch, API Gateway, S3, SQS, SNS, WAF, X-Ray, and Route53 or GCP services including VPC, Cloud Functions, IAM, Cloud Load Balancing, Compute Engine, Google Kubernetes Engine (GKE), Stackdriver, API Gateway, Cloud Storage, Pub/Sub, Firebase Cloud Messaging, Cloud Armor, Cloud Trace, Cloud DNS

• Experience with infrastructure as code tools such as Terraform, Ansible, or similar.

• Excellent troubleshooting and problem-solving skills.

• Strong communication and leadership skills, with the ability to collaborate effectively with cross-functional teams.

• Experience leading and mentoring engineering teams is highly desirable.

Physical Requirements:
• None

NOTE: This position is eligible for 100% remote working arrangements (may work from home/virtually 100%; may also work hybrid on-site/virtual as desired). #LI-Remote

Additional Information:

The US base salary range for this full-time position is $148,200.00 - $222,300.00. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position in the primary work location in the US. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your Talent Acquisition Specialist can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits.