Director, Commercial Analytics (Hybrid)

Location: London, United Kingdom

Time Type: Full time

Job Description

Position Overview

As the Commercial Analytics Director, you will play a critical role in providing strategic leadership to ensure data-driven decision-making enhances commercial performance. It will involve leading a high-performing analytics team and serving as a key business partner and advisor to commercial and franchise leadership. In this role, you will lead a team to utilise data insights to inform strategic decisions and optimise business impact. Collaborating closely with cross-functional teams, you will integrate data from multiple sources, foster a culture of curiosity and innovation, and ensure consistency in reporting and metric definitions.

Your leadership will directly influence the development, resources, and refinement of commercial strategies, ensuring Insulet maintains a competitive edge in the industry.

We’re looking for:
A strategic thinker who can translate data into clear commercial opportunities and influence business priorities
A collaborative leader who can mentor, empower, and inspire a high-performing analytics team
A trusted business partner who builds strong relationships with executives and cross-functional stakeholders
An expert advisor and data storyteller who brings together complex datasets and business acumen to drive decision-making
A champion of continuous improvement initiatives and promoter of best practices in analytics and innovation in reporting and insight generation

Responsibilities

• Provide Strategic Insights for Leadership
• Act as the trusted analytics partner to commercial and franchise leadership, translating complex data into strategic actions and insights
• Lead a team that transforms structured and unstructured data into meaningful, timely, and actionable insights that drive commercial success
• Ensure analytics outputs are tailored to the maturity of each market, and reflect relevance and prioritisation of efforts
• Drive Cross-Functional Data Integration
• Connect data insights across sales, marketing, market access, finance, and operations to create a unified, 360-degree view of commercial performance
• Champion the need for global standardisation with market-specific flexibility in reporting and analytics
• Collaborate and partner with IT and data engineering teams to influence the evolution of platforms used for insight delivery and data accessibility
• Lead & Develop High-Performing Teams
• Manage, mentor, and empower a high-performing analytics team by fostering a culture rooted in curiosity, learning, and innovation
• Allocate team resources strategically across high-impact initiatives, ensuring alignment with evolving business priorities and regional needs
• Build and develop a team environment and culture that thrives on collaboration, a growth mindset, and purpose-driven problem-solving
• Oversee Reporting & Trend Analysis
• Lead the delivery of recurring performance reports, and in-depth analyses to keep the business informed and proactive
• Ensure alignment and consistency in metric definitions and business rules across all reporting outputs
• Accountable for coordinating across teams to ensure data accuracy validation, particularly for key commercial inputs like incentive comp data, call activity, and formulary access
• Enable Business Continuity
• Build continuity plans to maintain analytics delivery during team transitions, absences, or resourcing shifts
• Provide guidance on resourcing and investment decisions for sales, marketing, and access teams based on data-driven opportunity sizing
• Provide guidance to continuously refine the business rules, data definitions, and methodologies behind key commercial metrics and KPIs

Education and Experience

• Bachelor's degree in business, data science, statistics, economics, or related field required; Master’s degree or MBA preferred
• Demonstrated experience in commercial analytics, preferably within med tech, healthcare, or life sciences
• Extensive experience managing and coaching high-performing analytics teams
• Experience and proven success working in matrixed, cross-functional global organisations

Skills and Competencies

• Strategic mindset with the ability to define and guide analytics strategy that aligns with evolving business goals and regional market dynamics
• Continuous improvement mindset to drive innovation in reporting processes, insight generation tools, and cross-functional data integration
• Proven leadership skills to mentor, develop, and inspire a high-performing analytics team while fostering a culture of innovation and collaboration
• Advanced analytical expertise to design and guide the execution of methodologies that transform structured and unstructured data into actionable insights
• Strong interpersonal skills to work and communicate effectively with stakeholders across sales, marketing, market access, finance, and operations
• Decisive judgment to synthesize complex data into clear recommendations and support executive decision-making
• Strong command of regulatory frameworks, reimbursement systems, and healthcare delivery models
• Deep industry knowledge of the med tech or healthcare landscape, including familiarity with regulatory requirements and market trends impacting commercial data use
• Strong organisational skills to allocate analytics resources effectively and ensure team continuity and coverage across multiple priorities

Physical Requirements

Location: This position is eligible for hybrid working arrangements and requires on-site work from Insulet's London office on a regular basis.

Travel requirements: 25% business travel as needed

#LI-Hybrid #LI-JW1

Insulet Corporation (NASDAQ: PODD), headquartered in Massachusetts, is an innovative medical device company dedicated to simplifying life for people with diabetes and other conditions through its Omnipod product platform. The Omnipod Insulin Management System provides a unique alternative to traditional insulin delivery methods. With its simple, wearable design, the tubeless disposable Pod provides up to three days of non-stop insulin delivery, without the need to see or handle a needle. Insulet’s flagship innovation, the Omnipod 5 Automated Insulin Delivery System, integrates with a continuous glucose monitor to manage blood sugar with no multiple daily injections, zero fingersticks, and can be controlled by a compatible personal smartphone in the U.S. or by the Omnipod 5 Controller. Insulet also leverages the unique design of its Pod by tailoring its Omnipod technology platform for the delivery of non-insulin subcutaneous drugs across other therapeutic areas. For more information, please visit insulet.com and omnipod.com.

We are looking for highly motivated, performance-driven individuals to be a part of our expanding team. We do this by hiring amazing people guided by shared values who exceed customer expectations. Our continued success depends on it!

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