Senior Technical Program Manager - Taiwan

Location: Taipei Area (Remote + Onsite at Factory)

Department: Operations

Location Type: REMOTE

Employment Type: FULL_TIME

• 3–7+ years of experience managing programs or technical projects within electronics manufacturing environments.
• Experience coordinating with contract manufacturers or factory engineering teams in high-volume manufacturing environments.
• Familiarity with product build phases such as EVT, DVT, PVT, and production ramp, and how these phases impact factory operations.
• Experience coordinating deployment or integration of manufacturing systems, inspection equipment, testers, or factory automation systems.
• Ability to drive cross-functional execution across engineering teams, factory operations, and customer stakeholders.
• Strong communication skills in Mandarin and English, with the ability to collaborate effectively with global teams.

• Experience working with large contract manufacturers (Foxconn, Flex, Pegatron, Wistron, etc.)
• Experience supporting MES / SFC integrations or manufacturing data systems
• Experience working with system integrators or deploying factory equipment
• Experience supporting NPI programs or factory ramp activities
• Ideal candidates may come from backgrounds such as manufacturing program management, NPI engineering, system integration project management, factory automation engineering, or manufacturing systems integration.

• Own Customer Deployments: Lead the execution of Instrumental deployments at customer factories and contract manufacturers. Manage deployment timelines from kickoff through system activation and ensure systems reach stable first data. Coordinate hardware installation, system configuration, and operational readiness with factory teams. Success is measured by reliable production data flowing from the factory environment into the Instrumental platform.
• Coordinate Cross-Functional Deployment Execution: Serve as the operational hub connecting customers, manufacturing partners, and Instrumental internal teams. Maintain deployment plans, track execution progress, and ensure stakeholders remain aligned on scope, timeline, and risks. Identify blockers early and drive resolution across engineering, operations, and customer teams. Maintain clear communication across organizations and time zones to sustain program momentum.
• Manage Factory Integration & Operational Readiness: Ensure factories and contract manufacturers are prepared for successful system deployment and integration. Coordinate infrastructure readiness including space, power, networking, and production line availability. Support integration with factory systems such as MES/SFC and manufacturing data pipelines in collaboration with factory IT and system integrators. Validate that production data flows correctly into the Instrumental platform and troubleshoot issues when needed.
• Support Customer Platform Adoption & Operational Success: Help customers successfully operationalize Instrumental systems once deployed. Provide platform training and operational guidance to factory teams and assist with troubleshooting when issues arise. Work with customer stakeholders to ensure the platform is integrated into manufacturing workflows and delivering actionable insights. Act as a trusted operational partner to customer teams during ramp and early adoption phases.
• Travel to Support Deployments & Improve TPM Operations: Travel to customer and contract manufacturer sites across Taiwan and the broader APAC region to support deployments, factory coordination, and troubleshooting during critical build phases. Capture operational insights from deployments and contribute improvements to TPM processes, documentation, and deployment frameworks. Share lessons learned with the global TPM team to improve scalability and consistency of deployments. Strong TPMs convert repeated operational friction into repeatable systems that improve execution quality.