Sr. Solutions Engineer, EMEA

What you will be doing:

• Present the Instructure Learning Platform as a product (and as a partner) to all stakeholders, from shallow to deep, from storytelling to technical deep-dives.
• Develop and deliver tailored product demonstrations that are simple but engaging.
• Discover and analyse individual customer goals and challenges and map those back into the appropriate Platform solution(s).
• Analyse technical requirements in RFIs/RFPs and determine which Instructure solutions, services and partners will be required to meet the client needs.
• Respond to functional and technical elements of RFIs/RFPs (experienced Sales Engineers are successful at addressing client needs during very competitive RFI/RFPs).
• Convey customer requirements to leadership.
• Successfully conceptualise and communicate about how products and services affect opportunities and sales exposure within an organisation and the education space.
• Understand and document customer requirements to support a successful evaluation, proof of concept and implementation.
• Track progress on projects through consistent record-keeping and knowledge-sharing.
• Facilitate a successful transition as prospects become customers

Here is what you'll need to know/have:

• Applied understanding of teaching, instructional design, or education administration.  Experience in software sales or educational technology a plus.
• Technical understanding of education technology, web technology, systems integration, SaaS, student information systems, APIs, etc. 
• Self-motivated, self-reliant, collaborative, and communicative.
• Articulate and compelling presentation skills with the ability to present to a wide range of stakeholders, both virtually and face to face and in casual and high stakes scenarios. Will also be expected to present and support trade shows.
• Fluency in Spanish and English required. Multilingual candidates who also speak Italian are preferred.
• Excellent communication skills in speech and writing, tailored for the audience.  
• Organised and analytical, able to eliminate sales obstacles through creative and adaptive approaches.
• Comfortable in the dynamic atmosphere of a fast-paced tech company with a rapidly expanding customer base.
• Experience with channel sales and partnerships a plus.
• Experience working in EMEA countries outside of Europe (ex. Africa or Middle East) a plus.
• Must be prepared for extensive travel if/when conditions permit, with access to a nearby airport.

Get in on all the awesome at Instructure:

• Excellent benefits and perks because we want you to be happy and healthy: business travel insurance, contribution to your health and fitness/welfare, life insurance, tuition reimbursement and more!
• Active support for your professional development utilising online and in person learning opportunities, mentoring, and a hands-on approach to management by managers who actually care.
• Company-provided laptop
• Most importantly, you get to work with a tight-knit team who embrace innovation and are committed to being excellent at what they do.