IT Integrator - Test Manager | Tribe FM> @ING Hubs Romania

Location: Bucharest, 10, RO

Employment Type: Full time

Discover ING Hubs Romania

ING Hubs Romania offers 130 services in software development, data management, non-financial risk & compliance, audit, and retail operations to 24 ING units worldwide, with the help of over 2000 high-performing engineers, risk, and operations professionals. 

We started out in 2015 as ING’s software development hub, then steadily expanded our range to include more services and competencies. Now we provide borderless services with bank-wide capabilities and operate from two locations: Bucharest and Cluj-Napoca. 

Our tech capabilities remain the core of our business, with more than 1800 colleagues active in Data Management, Touchpoint Channels & Integration, Core Banking, and Global Products. 

We enjoy a flexible way of working and a highly collaborative environment, where fair and constructive feedback is encouraged.  

For us, impact isn't a perk. It's the driver of our work. We are guided and rewarded by a shared desire to make the world a better place, one innovative solution at a time. Our colleagues make it their job to do impactful things and they love doing it in good company. Do you?  

The Mission

Financial Markets (FM) is the Bank’s gateway to the professional markets around the world. Our primary function is to service the needs of ING’s clients with products, services and guidance. FM aims to be a significant player in our market leader and challenger markets, with an additional presence in all the major international markets and specialist expertise in selected emerging markets and products.

The FM> Tribe is the change delivery department of Financial Markets (‘FM’) and Group Treasury (‘GT’), with a purpose to realize our clients’ ambitions by connecting them to global markets, providing financial solutions, and delivering long-lasting value.

You will be part of a team of IT Integrators in the Financial Markets and Group Treasury Tribe (FM>). The IT Integrator is a senior role in the tribe. As an IT Integrator, you’ll manage and coordinate large initiatives, bridging different parties to achieve results. Your success is not based on your hierarchical position, but based on your strong communication and collaboration skills, your results delivered, and your added value for ING and for the teams you work with.

As Test Manager you will work closely with a variety of stakeholders, like IT teams, Business users, Product Owners, Release Managers and Production Support teams, in order to align and streamline on test governance, planning and execution for the different technical and functional deliveries. Our team is driven by a customer perspective and fosters a diverse and contemporary workplace.

Your day to day

Even if you’ll start your day from the comfort of your home or drink your morning coffee in our office’s garden, your day will be quite similar when comes to tasks. The following will be the main responsibilities of the role:

• Serve as the interface between various stakeholders (Trading, Operations, IT, and software vendor partners) to plan the end-to-end testing with a well-defined strategy

• Set up the test strategy, plan, and approach for the entire program, including data, functionality, and interfaces

• Lead test execution by efficiently planning testing activities with the relevant teams

• Prepare and deliver regular test progress updates to the project/program manager, escalating risks where necessary

• Own the test sign-off process, ensuring all acceptance criteria are met before go-live

• Manage stakeholders (business and IT) during release cycles with regards to testing activities (including escalations and impediment resolution)

• Identify and report test impediments, key teams dependencies and issues preventing the execution of the test plan under the bigger delivery plan

• Ensure end-to-end test coverage for business use cases (by thorough collection from responsible testing teams and continuous challenge for completeness and correctness)

• Coordinate User Acceptance Testing (UAT) and act as the single point of contact for business and IT teams during testing cycles

• Track and manage defects and issues, perform impact assessment of issues scope and ensure resolution before key milestones and UAT sign-off; coordinate cross teams for retest and validations

• Leverage knowledge and experience in financial markets, products, applications, and delivery to lead testing in a complex, multi-stakeholder environment

• Work independently, ensuring that the implications of testing decisions are thoroughly considered and addressed

• Maintain a comprehensive end-to-end vision and manage testing complexity effectively

• Initiate further development by planning new Features related to testing

• Represent the voice of the business in defining and validating key testing scenarios, ensuring quality standards across functional, integration, and migration testing

• Foster an environment of open dialogue that encourages expertise development through collaboration and idea-sharing, where colleagues take responsibility, support each other to succeed, and stay ahead in testing methodologies.

What you’ll bring to the team

• Experience:

  • 8+ years of professional experience

  • 5+ years of experience in Test Management

  • 3+ years of experience in Financial Markets or Treasury business domains

• Required knowledge:

  • Mandatory:

    • Test management process definition and implementation

    • Test strategy definition, execution and regular reporting

    • Proven background in working with trading systems and complex data migration initiatives

    • You are structured & proactive in problem-solving

    • You have strong communication skills (in English) and presentation skills across different skill and seniority levels

    • You are persistent in your approach and able to align with many different stakeholders (strong stakeholder management)

    • You are flexible and you easily adapt to a changing environment

    • You enjoy working in a diverse and multi-cultural environment, you trust others and can be trusted

    • You strive to bring fresh ideas to life and embrace challenges in a fast changing and complex environment

    • Familiarity with technical concepts such as Continuous Integration / Continuous Delivery, Test Automation, Non-Functional Testing

    • Ability to define and document processes for test environments and data management

    • Strong analytical skills, proactivity, and ability to work in cross-border international teams

    • Excellent leadership and communication skills to manage cross-functional teams

  • Nice to have:

    • Familiarity with trade flows, front office, and trade operations activities is advantageous

    • Experience or affinity with IT Security concepts

• Foreign languages: English (excellent level)

• Education: Completed education at Bachelor/Master level

If you want to deep dive into the processing of personal data conducted by ING Hubs Romania during the recruitment process and your rights related to it, read the privacy notices on our website (make sure to scroll until you reach the Data Protection section/ Candidates tab).