Data Analyst Retention & Engagement

Location: Brussels, BRU, BE

Employment Type: Full time

A day in the life of a Data Analyst

Your mission is to translate data into measurable commercial impact. You will be working at the intersection of marketing, sales and analytics, ensuring the insights you are extracted are translated into business value. Your day might include:

• Align with business stakeholders to understand and challenge their needs and requirements.
• Design analytical approaches to appropriately respond to business needs.
• Presenting insights, trends and recommendations that positively influence decision-making and commercial prioritization in a clear and transparent way to the stakeholders.
• Contribute to design, execution and monitoring of campaigns with direct impact to our sales, customers and their experience.
• Contribute to the analytical community by sharing learnings and working on side-activities linked to craftmanship and tooling development.

How to succeed

We hire smart people like you for your potential. Our biggest expectation is that you’ll stay curious. Keep learning. Take on responsibility. In return, we’ll back you to develop into an even more awesome version of yourself.

• Academic background in Mathematics, Economics, Computer Science, Information Management, Statistics or alike, and/or equivalent experience of 3 years
• Past professional experience in analytics related role.
• Technical skills in analytics leading to past successes. SQL, SAS eguide and SAS CI 360, dashboarding and data visualization with Adobe analytics, Cognos and PowerBI. Knowledge of Python is a plus.
• A proactive mindset and readiness to take ownership. You will help drive our evolution toward a fully data-driven commercial organization
• A sharp analytical approach: curiosity to question results, the ability to simplify complexity, and a talent for communicating actionable insights
• Stakeholder management and strong communication skills.
• Financial and banking knowledge as well as how it translates to analytics

As a Data Analyst you will have the opportunity to:

• Play a crucial role in understanding and improving the customers to drive our digital commercial retail results for retention and engagement.
• Shape campaign experiments, A/B testing strategies and insights that improve our digital targeting and messaging
• Work in a very stimulating and data professional team where you will grow
• Participate in courses and trainings within the analytical domain.
• Engage in a great mix in strategic, operational & entrepreneurial assignments.
• Engage with an international community and potentially make impact that will inspire other countries.

The team

An informal, dynamic environment with innovative colleagues supporting your endeavours.

We work in a progressive and agile way of working, where new ideas are valued ahead of convention. Organized into two specialised squads—one focused on preventing churn and one on strengthening engagement—we work end‑to‑end on some of the company’s most impactful initiatives. You’ll collaborate closely with a diverse mix of talent, including data analysts, data scientists and customer journey experts, all committed to turning insight into action.

Would you like to get to know the department better? Book a coffee with the hiring manager, a team member, or the recruiter. In a second phase you could get to know the job content better via a My Job Your Job.