Infinite Reality (iR) is a global innovation company that powers the next generation of digital media and e-commerce through AI, spatial computing, XR, and other immersive technologies.
iR’s cutting-edge software, production, marketing services, and other capabilities empower brands and creators to craft inventive digital experiences that uplevel audience engagement, data ownership, monetization, and brand health metrics. Our portfolio includes a range of technology, sports, and entertainment assets that help customers achieve their goals. We offer customers features such as AI-assisted sales and customer service, the ability to leverage avatars, gamification and more.
Infinite Reality’s Enterprise division is a full service end-to-end solution for brands who want bespoke immersive experiences designed, built, and operated for them. iR Enterprise works with major worldwide brands and has powered programs for Warner Bros Discovery, Vodafone, LUSH, Hershey’s, and more.
Infinite Reality’s SaaS product, iR Studio, is a self service 3D immersive website builder that is designed to help creators and brands of all sizes enhance the customer purchase journey and drive deeper engagement with their communities and customers. No coding experience is required. Just design, publish, measure and monetize.
Location: USA - Remote
Hours: Full-Time
The role
Infinite Reality is seeking an experienced Senior Software Engineer with an emphasis on DevOps and Security Monitoring to join our Services team. In this role, you will be at the forefront of ensuring the security, reliability, and scalability of our infrastructure. You’ll be responsible for building and maintaining robust logging and monitoring solutions that are critical for the operational health and security of our systems.
You will take a hands-on approach in designing and implementing observability frameworks that empower teams to detect, analyze, and respond to security and operational incidents. Your work will directly influence the stability and resilience of our infrastructure, ensuring that it meets the performance and security demands of our rapidly evolving environment.
In addition to driving the technical evolution of our systems, you’ll collaborate with cross-functional teams to improve processes and build a culture of continuous improvement. Your role will involve automating workflows, refining incident management strategies, and mentoring junior engineers to elevate the team’s capabilities.
If you are passionate about building secure, high-performance systems and want to contribute to an innovative team at the forefront of digital technology, this is an exciting opportunity to make a significant impact in a fast-paced, dynamic environment.
What you’ll do
- Design & Optimize Logging and Monitoring Systems: Lead the design and implementation of advanced logging and monitoring architectures, ensuring that system performance, security threats, and infrastructure health are captured in real-time. You will drive best practices in observability to ensure our systems are proactive, secure, and resilient.
- Incident Response & Analysis: Own the full incident management lifecycle—from detection to resolution. Respond to both security and operational incidents, working across teams to minimize impact and quickly resolve issues. Lead post-incident analysis, identify root causes, and drive improvements to prevent future occurrences.
- Develop Automation Solutions: Build and implement automation workflows to streamline alerting, incident detection, and response processes. You’ll reduce manual intervention and optimize workflows, helping teams respond more efficiently to system events and improve operational efficiency.
- Collaborate with Cross-Functional Teams: Work closely with engineering, security, and operations teams to foster a culture of observability. Share best practices, establish clear protocols for incident detection and resolution, and ensure alignment across teams to improve overall system reliability.
- Monitor Security & Operational Alerts: Establish and fine-tune alerting rules to ensure actionable, precise, and timely notifications for security and system performance events. You’ll ensure that alerts are well-defined and routed to the right teams, minimizing response time to critical issues.
- Leverage Data for Continuous Improvement: Analyze logs and metrics to identify trends, anomalies, and potential security vulnerabilities. You’ll generate data-driven insights that help improve system health, performance, and security posture, contributing to ongoing process improvements.
- Mentor and Coach: Provide guidance to junior engineers and colleagues, promoting best practices in monitoring, incident management, and automation. Lead by example to elevate the technical capabilities of the team and drive knowledge-sharing across the organization.
What you’ll bring
- Extensive DevOps & Security Experience: You bring 5+ years of hands-on experience in DevOps and security monitoring, with a strong focus on logging, monitoring, and incident response. Your background allows you to design, implement, and optimize observability frameworks that enhance system security and performance.
- Incident Management Expertise: You have a proven track record of managing both security and operational incidents. From detection through resolution, you are adept at coordinating incident response efforts, leading post-incident reviews, and driving improvements to reduce future risks and downtime.
- Scripting & Automation Skills: You are proficient in scripting languages like Python or Bash, and are passionate about automating repetitive tasks to increase operational efficiency. Your automation solutions help streamline workflows, improve response times, and reduce manual intervention.
- Proficiency with Logging & Monitoring Tools: You have deep experience with tools like the ELK Stack, Splunk, Prometheus, and other observability platforms. Your expertise enables you to identify patterns, vulnerabilities, and trends in system health and security, empowering teams to act proactively.
- Security & DevOps Certifications: Relevant certifications (e.g., Certified Kubernetes Administrator, AWS Certified DevOps Engineer, CISSP, etc.) are a plus, demonstrating your commitment to best practices in both DevOps and security.
- Collaboration & Cross-Functional Teamwork: You excel at working across teams, engineering, IT, and security, helping foster a culture of observability and continuous improvement. Your ability to communicate technical concepts clearly ensures alignment across stakeholders with varying levels of technical expertise.
- Strong Problem-Solving Skills: You thrive on solving complex issues, whether it’s a security breach or a system performance bottleneck. Your analytical mindset and experience with root cause analysis ensure that you can resolve problems efficiently and implement lasting solutions.
- Adaptability & Growth Mindset: You excel in fast-paced, evolving environments and are eager to learn and integrate new technologies. Whether it’s advancing incident management strategies or adopting cutting-edge monitoring solutions, you are always looking to stay ahead of the curve.
- Commitment to Continuous Improvement: You are driven by a desire to improve systems, processes, and workflows. Your ability to identify inefficiencies and proactively implement improvements ensures that our infrastructure remains secure, resilient, and high-performing.
We’ll be extra pumped if you have
- Cloud Security & Observability Experience: Familiarity with cloud-native security practices and monitoring tools in environments like AWS, Azure, or GCP. Your experience ensures seamless integration of cloud infrastructure with robust observability and incident response strategies.
- Experience with Infrastructure as Code (IaC): Hands-on experience with tools like Terraform, Ansible, or CloudFormation to manage infrastructure and automate provisioning. You’re passionate about improving the repeatability, scalability, and security of infrastructure deployments.
- Knowledge of Security Frameworks & Best Practices: Experience with security standards and frameworks (e.g., NIST, CIS, ISO 27001) and a proven ability to integrate them into operational practices. You understand how to secure infrastructure at scale and can apply those principles to DevOps processes.
- Experience in Securing CI/CD Pipelines: Hands-on knowledge of securing CI/CD pipelines and automating security checks within the development lifecycle (e.g., static code analysis, vulnerability scanning, security testing). You’ll help ensure that security is baked into every phase of the deployment process.
- Familiarity with Containerization & Orchestration Tools: Experience with Docker, Kubernetes, or similar containerization and orchestration technologies. Your experience ensures that our infrastructure is not only secure but also scalable and efficient in handling complex workloads.
- Disaster Recovery & Incident Response Planning: Proven expertise in developing and implementing disaster recovery strategies, ensuring business continuity in the event of system failures or security incidents. Your approach guarantees that systems can recover quickly and effectively after disruptions.
- Exposure to Security Monitoring & Threat Detection Tools: Experience with security monitoring platforms like SIEM (e.g., Splunk, Sumo Logic) and threat detection solutions. Your skills in identifying and responding to security threats proactively are invaluable in maintaining a secure infrastructure.
- Leadership in DevOps & Security Initiatives: A history of leading initiatives that improve both the security and reliability of systems. Whether it’s improving incident response protocols or mentoring teams on security best practices, you’re a natural leader who drives positive change.
- Contributions to Open-Source or Security Communities: Active participation in open-source projects or security-focused communities (e.g., GitHub, Stack Overflow, DevOps, or security forums). You’re passionate about sharing knowledge and learning from others in the industry.
Base pay will depend on a variety of job-related factors, which may include education, certifications, experience, market demands, and locations.
Benefits
- Paid Time-Off: We offer flexible vacation time, 10 company holidays + we shut down Christmas to New Years
- Health Plans: We offer robust medical, dental, and vision plans for you and your dependents. Disability, life insurance, and FSA benefits are also available
- Wellness: Access to Teladoc and an EAP
- Parental Leave: Paid leave
- Retirement Savings: Contribute pretax earnings to our 401(k) Plan
Our Culture
- Impact: Play a crucial role in our growth journey.
- Culture: Join a vibrant team valuing creativity and collaboration.
- Growth: Thrive in a fast-paced, dynamic environment.
- Reward: Enjoy competitive compensation, equity opportunities, and comprehensive benefits.
- Ready to shape our future? Apply now and be part of something extraordinary!
We’re looking for more forward-thinking and collaborative people to be a part of our innovation journey and mission to push the boundaries of technology. If you’re ready to help us achieve this vision — we’d love to hear from you! At Infinite Reality, we're looking for people invigorated by our values and drive to change the world, not just those who simply check off boxes.
Infinite Reality embraces a diversity of backgrounds and experiences and provides equal opportunity for all applicants and employees. We strive to build a company that reflects a global audience.
CCPA Notice for California Job Candidates: Please review our CCPA Notice.
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